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Retailing Management

~ 11th Edition

Retailing Management

Tag Archives: Managing the Store

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After Bribery Scandal, High-Level Departures at Walmart

01 Tuesday Jul 2014

Posted by Retailing Management in Chapter 06: Retail Market Strategy, Chapter 13: Buying Merchandise

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Ethics, Managing the Store, Retail Market Strategy, Walmart

Detailed criminal allegations against Walmart, indicating that it engaged in illicit and potentially illegal bribery in its efforts to expand …

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Why Subway Doesn’t Serve a $14 Reuben Sandwich

10 Tuesday Jun 2014

Posted by Retailing Management in Chapter 16: Human Resources and Managing the Store

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Managing the Store, Retail Pricing, Subway

The debate about the appropriate level at which to set the federal minimum wage has reawakened again, prompting various observers …

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Eight reasons why retail employee turnover is so high

11 Friday Apr 2014

Posted by Retailing Management in Chapter 16: Human Resources and Managing the Store

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Employee Turnover, Managing the Store

A recent study found that the turnover rate for part-time retail employees is 67% and that it costs companies over $3,000 …

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What does it take to motivate today’s chain store associates?

09 Wednesday Apr 2014

Posted by Retailing Management in Chapter 16: Human Resources and Managing the Store

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Loyalty, Managing the Store, Millennials

By 2025, Millennials will make up three-quarters of the workforce.  For many of these employees, cash rewards are not always …

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Did JC Penney make a mistake eliminating sales commissions?

29 Saturday Mar 2014

Posted by Retailing Management in Chapter 16: Human Resources and Managing the Store

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commission, JCPenny, Managing the Store

In addition to laying off over 2,000 employees and closing over 30 underperforming stores, JC Penney has also announced that …

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The Food May Be Fast, but These Customers Won’t be Rushed

12 Wednesday Mar 2014

Posted by Retailing Management in Chapter 16: Human Resources and Managing the Store

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Food Industry, Managing the Store, McDonald's

McDonald’s offers customers low coffee prices, bathrooms, and plentiful table and seating space.  Cost-conscious customers have adopted McDonald’s as a …

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For stores, many returns aren’t so happy

11 Monday Nov 2013

Posted by Retailing Management in Chapter 16: Human Resources and Managing the Store

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Customer service, Managing the Store, Wardrobing

Retailers love selling beautiful dresses and garments that cost hundreds of dollars.  What is not so fun is dealing with …

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J.C. Penney to End Johnson-Era Sales Force Hide-And-Seek

27 Tuesday Aug 2013

Posted by Retailing Management in Chapter 16: Human Resources and Managing the Store

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JCPenny, Managing the Store

When Ron Johnson left Apple to work for J.C. Penney, he tried to replicate the cool, hip feeling of Apple …

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Beyond The Tablet

07 Wednesday Aug 2013

Posted by Retailing Management in Chapter 10: Information Systems and Supply Chain Management, Chapter 11: Customer Relationship Management, Chapter 16: Human Resources and Managing the Store

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Customer Relationship Management, Food Industry, Information Systems, Managing the Store, Supply Chain Management, tablets

Technology is infiltrating almost every component of consumers’ daily lives.  Almost one in three Americans owns a tablet and most …

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Retailers Track Employee Thefts in Vast Databases

17 Monday Jun 2013

Posted by Retailing Management in Chapter 16: Human Resources and Managing the Store

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Big Data, Human Resource Management, Managing the Store

One of the main causes of inventory shrinkage is employee theft. According to the National Retail Federation, employee theft accounts …

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Articles by Chapter

  • Chapter 01: Introduction to the World of Retailing (19)
  • Chapter 02: Types of Retailers (84)
  • Chapter 03: Digital Retailing (21)
  • Chapter 04: Multichannel and Omnichannel Retailing (98)
  • Chapter 05: Customer Buying Behavior (89)
  • Chapter 06: Retail Market Strategy (194)
  • Chapter 07: Financial Strategy (50)
  • Chapter 08: Retail Locations (47)
  • Chapter 09: Retail Site Location (22)
  • Chapter 10: Information Systems and Supply Chain Management (106)
  • Chapter 11: Customer Relationship Management (54)
  • Chapter 12: Managing the Merchandise Planning Process (59)
  • Chapter 13: Buying Merchandise (68)
  • Chapter 14: Retail Pricing (76)
  • Chapter 15: Retail Communication Mix (62)
  • Chapter 16: Human Resources and Managing the Store (74)
  • Chapter 17: Store Layout, Design, and Visual Merchandising (60)
  • Chapter 18: Customer Service (74)
  • Retail Tidbits (128)
  • Uncategorized (6)

Tags

AI Amazon Artificial Intelligence Buying Merchandise China Customer Buying Behavior Customer Relationship Management Customer service CVS Delivery Ethics Fashion financial strategy Global Grocery Human Resource Management Ikea Information Systems Introduction to Retailing Kroger Luxury Macy's Malls Managing Merchandise Planning Managing the Store McDonald's Millennials Mobile Apps Multichannel Retailing Online retailing Pricing Retail Communication Mix Retail Locations Retail Market Strategy Retail Pricing Retail Tidbit Store Design Store Layout Supply Chain Management Target Technology Types of Retailers visual merchandising Walmart Whole Foods

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Articles by Chapter

  • Chapter 01: Introduction to the World of Retailing (19)
  • Chapter 02: Types of Retailers (84)
  • Chapter 03: Digital Retailing (21)
  • Chapter 04: Multichannel and Omnichannel Retailing (98)
  • Chapter 05: Customer Buying Behavior (89)
  • Chapter 06: Retail Market Strategy (194)
  • Chapter 07: Financial Strategy (50)
  • Chapter 08: Retail Locations (47)
  • Chapter 09: Retail Site Location (22)
  • Chapter 10: Information Systems and Supply Chain Management (106)
  • Chapter 11: Customer Relationship Management (54)
  • Chapter 12: Managing the Merchandise Planning Process (59)
  • Chapter 13: Buying Merchandise (68)
  • Chapter 14: Retail Pricing (76)
  • Chapter 15: Retail Communication Mix (62)
  • Chapter 16: Human Resources and Managing the Store (74)
  • Chapter 17: Store Layout, Design, and Visual Merchandising (60)
  • Chapter 18: Customer Service (74)
  • Retail Tidbits (128)
  • Uncategorized (6)

Tags

AI Amazon Artificial Intelligence Buying Merchandise China Customer Buying Behavior Customer Relationship Management Customer service CVS Delivery Ethics Fashion financial strategy Global Grocery Human Resource Management Ikea Information Systems Introduction to Retailing Kroger Luxury Macy's Malls Managing Merchandise Planning Managing the Store McDonald's Millennials Mobile Apps Multichannel Retailing Online retailing Pricing Retail Communication Mix Retail Locations Retail Market Strategy Retail Pricing Retail Tidbit Store Design Store Layout Supply Chain Management Target Technology Types of Retailers visual merchandising Walmart Whole Foods

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