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Retailing Management

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Retailing Management

Category Archives: Chapter 10: Information Systems and Supply Chain Management

Why Retailers Are Moving Supply Chain Operations Out of China

26 Wednesday Aug 2026

Posted by Retailing Management in Chapter 10: Information Systems and Supply Chain Management

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istockphoto / suriya puhoy

Recent months have been turbulent for retailers that rely on international supply chains and trade—which means nearly every retailer competing in today’s global world. A particular challenge faces firms that depend on factories and manufacturing agents in China for their products, because the increased tariffs and vast uncertainty that mark current policies have made overhead costs untenable and logistics unpredictable.

Historically, U.S. companies moved elements of their supply chains abroad in attempts to reduce costs, in that overseas factories often could produce products with lower overhead and inexpensive labor rates. Over time, many countries have developed product-specific manufacturing expertise and strong, supportive infrastructure for their supplier networks. Such developments are especially evident in China, which has leveraged such capabilities to enhance its economic power and global standing, though it is not alone in this pursuit. Vietnam, for example, has already overtaken China’s production rates for certain consumer products, like shoes. India has also become a popular source for large-scale retailers.

These sorts of supply chain adjustments have intensified recently, especially as the political relations between China and the United States have grown more contentious. At one point, China was imposing a 125 percent tariff on all imports from the United States, a rate that the United States matched while also threatening to raise taxes on Chinese goods up to 145 percent. Both countries ultimately walked back these extreme positions, coming to a temporary truce with reduced tariff rates: 30 percent imposed by the United States and 10 percent tariffs by China. Yet this somewhat reassuring agreement remains temporary, and it can be suspended by either side at any time. Considering the historically fraught relationship between the two countries, U.S. retailers realistically recognize that things might change again, so they may need to rethink the design of their supply chains, both to reduce their dependence on China and to find other locations that can supply them with the products they sell, at more affordable (and consistent) manufacturing costs.

Some already have done so. The fashion brand Steve Madden started moving its supply chain infrastructure out of China as early as November 2024. Almost half of its products were being manufactured in China at that point, but noting the Trump administration’s pre-inauguration promise to impose tariffs, the firm’s leaders proactively worked to find alternative production locations. Even before the first policies went into effect, Steve Madden had announced its plans to build factories in Mexico, Brazil, Vietnam, and Cambodia.

As noted, such initiatives are not limited to large corporations like Steve Madden. A relatively smaller furniture retail firm, run by Simon Lichtenberg, moved its entire supply chain to Vietnam in 2025, at a cost of approximately $20 million. Yet Lichtenberg regards the expense as an investment, rather than a loss, considering the ongoing unpredictability of U.S.–Chinese relations.

Discussion Questions

  1. Which retail sectors seem to have been most affected by the U.S.–China trade negotiations? Are there sectors that remain largely unaffected?
  2. Choose a specific retailer and its primary product. Which overseas country would be the best location for manufacturing that specific product? What criteria did you use to come to that determination?

Sources: Alexandra Stevenson, “Why Factories Will Keep Looking for Alternatives to China,” The New York Times, November 12, 2025; Ananya Mariam Rajesh, “Steve Madden to Cut Sourcing From China on Tariff Worries Under Trump,” FashionNetwork USA, November 7, 2024; He Huifeng, “How China’s Tech Transformation Is Putting the ‘World’s Factory’ in a Tough Spot,” South China Morning Post, March 21, 2026.

Lights Out: China Leads Dark Factory Production

15 Wednesday Apr 2026

Posted by Retailing Management in Chapter 10: Information Systems and Supply Chain Management

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istockphoto / SweetBunFactory

It sounds like something out of a science fiction movie: a factory run completely by robots. From the mining of raw materials to final packaging, the system is completely autonomous. But China has already made it a reality, in the form of dark factories or lights-out factories. Because these operations require human intervention only on rare occasions (e.g., monitoring, repairs, software updates), they can remain completely dark, or perhaps just minimally lit, which reduces electricity costs while still allowing the system to work the same.

The luxury Chinese carmaker Zeekr, founded in the early 2020s, has achieved nearly completely autonomous factory operations. With the help of around 800 robots, its factories produce about 300,000 vehicles every year. Other countries have not achieved similar success as of yet. In the United States, Tesla promised, when announcing the launch of its Model 3, that it would manufacture the car using completely autonomous production. But after mass delays pushed the business to the brink of bankruptcy, Tesla chose to revert to its traditional assembly process instead.

The emergence and success of dark factories in China seemingly stems from its status as the global leader in production capacity and factory installations. China is responsible for almost 30 percent of the production of manufactured goods, more so than the next five countries combined. In support of such vast capabilities, it has deployed an estimated 300,000 new factory robots in 2024, almost ten times as many as are in operation in the United States.

Such dominance is reinforced and encouraged by federal incentives. In setting expanded uses of robotics and artificial intelligence as a national priority, the government has offered subsidies for adopters, as well as established beneficial regulatory policies. Qualifying businesses receive access to more affordable loan rates too, which they can use to expand their technological prowess but also to pursue more aggressive growth prospects.

Accordingly, multiple Chinese firms have signaled their ambitions. The domestic firm UBTech Robotics, in a partnership with the European aircraft conglomerate Airbus, plans to investigate and experiment with ways to integrate its robotics into aerospace construction. Similarly, UBTech reached a deal with U.S.-based Texas Instruments to integrate similar technologies into a variety of semiconductor manufacturing processes.

Discussion Questions

  1. How might the global economy be affected by China’s early dominance in autonomous manufacturing?
  2. What safety regulations should countries implement for autonomous testing?

Sources: Meaghan Tobin, Keith Bradsher, “There Are More Robots Working in China Than the Rest of the World Combined,” The New York Times, September 25, 2025; Ben Jiang, “China’s UBTech Partners with Airbus to Bring Humanoid Robots to Aviation Manufacturing,” South China Morning Post, January 19, 2026; Zachary Shahan, “‘Dark Factories’—Chinese Automakers Living Tesla’s Dream,” CleanTechnica, July 24, 2025.

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Return to Sender: E-Commerce Deliveries Are Failing Customer Expectations

01 Wednesday Apr 2026

Posted by Retailing Management in Chapter 10: Information Systems and Supply Chain Management, Chapter 18: Customer Service

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Frustration with delivery mistakes, be it damaged goods, delayed service, or costly shipping rates, is a nearly universal experience. Yet …

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Striking a Chord: Guitar Center Introduces AI

25 Wednesday Mar 2026

Posted by Retailing Management in Chapter 10: Information Systems and Supply Chain Management, Chapter 11: Customer Relationship Management

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This gallery contains 1 photo.

Artificial intelligence as a tool is both endlessly knowledgeable and inherently limited. Few experts in any field can match its …

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The Logic for Offering Returnless Refunds

11 Wednesday Mar 2026

Posted by Retailing Management in Chapter 10: Information Systems and Supply Chain Management, Chapter 11: Customer Relationship Management

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The complex, challenging, expensive process required for retailers to accept returns is well-established. It is especially difficult for companies with …

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In the Driver’s Seat: Walmart Expands Fulfillment Services

15 Monday Dec 2025

Posted by Retailing Management in Chapter 10: Information Systems and Supply Chain Management

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b2b, Delivery, expanding, fulfillment, truck, Walmart

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Retailers might dream of completely loyal shoppers, who visit only its stores for all their purchases. But such dreams are, …

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A Country Mile: Amazon Expands Delivery Service Areas

19 Wednesday Nov 2025

Posted by Retailing Management in Chapter 10: Information Systems and Supply Chain Management, Retail Tidbits

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Amazon, growth, jobs, labour market

It may be hard to remember a time when same-day delivery represented an almost unattainable luxury, available only to consumers …

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Seeking an Advantage, Kroger Focuses on E-Commerce

20 Monday Oct 2025

Posted by Retailing Management in Chapter 03: Digital Retailing, Chapter 05: Customer Buying Behavior, Chapter 10: Information Systems and Supply Chain Management

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Kroger has made a big bet on e-commerce. Although its digital channels are not yet profitable, it cites steady rises, …

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Using Artificial Intelligence to Transform the Last Mile in E-Commerce

06 Monday Oct 2025

Posted by Retailing Management in Chapter 03: Digital Retailing, Chapter 10: Information Systems and Supply Chain Management

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Since artificial intelligence (AI) was first introduced, it has revolutionized retail sectors in various ways. From Walmart’s digital surveillance systems …

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Try This One on for Size: Google Adds AI Shopping Tools

24 Wednesday Sep 2025

Posted by Retailing Management in Chapter 10: Information Systems and Supply Chain Management

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Google records more than 1 billion shopping instances every single day. More than half of the users engaged in these …

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Articles by Chapter

  • Chapter 01: Introduction to the World of Retailing (19)
  • Chapter 02: Types of Retailers (84)
  • Chapter 03: Digital Retailing (25)
  • Chapter 04: Multichannel and Omnichannel Retailing (100)
  • Chapter 05: Customer Buying Behavior (90)
  • Chapter 06: Retail Market Strategy (195)
  • Chapter 07: Financial Strategy (52)
  • Chapter 08: Retail Locations (48)
  • Chapter 09: Retail Site Location (24)
  • Chapter 10: Information Systems and Supply Chain Management (111)
  • Chapter 11: Customer Relationship Management (57)
  • Chapter 12: Managing the Merchandise Planning Process (61)
  • Chapter 13: Buying Merchandise (68)
  • Chapter 14: Retail Pricing (78)
  • Chapter 15: Retail Communication Mix (64)
  • Chapter 16: Human Resources and Managing the Store (75)
  • Chapter 17: Store Layout, Design, and Visual Merchandising (61)
  • Chapter 18: Customer Service (77)
  • Retail Tidbits (130)
  • Uncategorized (6)

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Articles by Chapter

  • Chapter 01: Introduction to the World of Retailing (19)
  • Chapter 02: Types of Retailers (84)
  • Chapter 03: Digital Retailing (25)
  • Chapter 04: Multichannel and Omnichannel Retailing (100)
  • Chapter 05: Customer Buying Behavior (90)
  • Chapter 06: Retail Market Strategy (195)
  • Chapter 07: Financial Strategy (52)
  • Chapter 08: Retail Locations (48)
  • Chapter 09: Retail Site Location (24)
  • Chapter 10: Information Systems and Supply Chain Management (111)
  • Chapter 11: Customer Relationship Management (57)
  • Chapter 12: Managing the Merchandise Planning Process (61)
  • Chapter 13: Buying Merchandise (68)
  • Chapter 14: Retail Pricing (78)
  • Chapter 15: Retail Communication Mix (64)
  • Chapter 16: Human Resources and Managing the Store (75)
  • Chapter 17: Store Layout, Design, and Visual Merchandising (61)
  • Chapter 18: Customer Service (77)
  • Retail Tidbits (130)
  • Uncategorized (6)

Tags

AI Amazon Artificial Intelligence Buying Merchandise China Customer Buying Behavior Customer Relationship Management Customer service CVS Delivery Ethics Fashion financial strategy Global Grocery Human Resource Management Ikea Information Systems Introduction to Retailing Kroger Luxury Macy's Malls Managing Merchandise Planning Managing the Store McDonald's Millennials Mobile Apps Multichannel Retailing Online retailing Pricing Retail Communication Mix Retail Locations Retail Market Strategy Retail Pricing Retail Tidbit Store Design Store Layout Supply Chain Management Target Technology Types of Retailers visual merchandising Walmart Whole Foods

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