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Retailing Management

~ 11th Edition

Retailing Management

Tag Archives: Information Systems

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In a Hard Economy, Kroger Comes out on Top

02 Wednesday Nov 2022

Posted by Retailing Management in Chapter 06: Retail Market Strategy, Chapter 10: Information Systems and Supply Chain Management

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Inflation, Information Systems, Kroger, Retail Market Strategy

Hey, at least inflation is good for someone! That someone here is Kroger, the beloved Ohio-based grocery chain. More customers …

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Panera Sets a Bold, if Far-Off, Goal: Be ‘Climate Positive’ by 2050

23 Thursday Jun 2022

Posted by Retailing Management in Chapter 10: Information Systems and Supply Chain Management

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Information Systems, Panera Bread

Last October, McDonald’s announced a bold ambition: to reduce its greenhouse gas emissions by 36 percent by 2030 and to …

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Finding Just the Right Wedding Dress—But Right Now!

14 Thursday Oct 2021

Posted by Retailing Management in Chapter 05: Customer Buying Behavior, Chapter 10: Information Systems and Supply Chain Management

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Consumer Buying Behavior, Information Systems, Wedding Dress

Planning a wedding takes, on average, about a year. And if they want the dress of their dreams, brides need …

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Locking Up Distribution Options: Lowe’s Embraces New Options for In-Store Pickups

05 Friday Feb 2021

Posted by Retailing Management in Chapter 10: Information Systems and Supply Chain Management

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Information Systems, Lowe's, Supply Chain Management

Even before the COVID-19 pandemic, Lowe’s had noted an uptick in the number of consumers purchasing online and then picking …

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Digital Kitchen and a Drive Through: Chipotle’s Experiments with Digital Retailing

20 Wednesday Jan 2021

Posted by Retailing Management in Chapter 04: Multichannel and Omnichannel Retailing, Chapter 10: Information Systems and Supply Chain Management

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Chipotle, Information Systems, Multichannel Retailing

Noting that digital sales made up nearly half of all the orders leaving its restaurants in a recent quarter—a more …

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Get It, Go, Just Walk Out: Amazon’s Proposed Reinvention of the Checkout Process

10 Monday Aug 2020

Posted by Retailing Management in Chapter 01: Introduction to the World of Retailing, Chapter 10: Information Systems and Supply Chain Management

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Amazon, Information Systems, Introduction to Retailing

Why would Amazon, with its primarily online offerings, develop new and advanced technology to facilitate physical, in-store purchasing? Because it …

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Target’s Latest Target: Store-Based Fulfillment

14 Tuesday Apr 2020

Posted by Retailing Management in Chapter 07: Financial Strategy, Chapter 10: Information Systems and Supply Chain Management, Chapter 16: Human Resources and Managing the Store

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financial strategy, Information Systems, Managing the Store, Supply Chain Management, Target

One of the key resources that Target has at its disposal is its vast network of physical stores. Yet some …

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Collaborating More Widely to Provide Expanding Shipping Options

20 Friday Mar 2020

Posted by Retailing Management in Chapter 10: Information Systems and Supply Chain Management

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Delivery, Information Systems, Old Navy, Postmates, Supply Chain Management

Delivery services are convenient, easy, and appealing—for consumers, that is. For providers, they can be challenging, expensive, and frustrating, but …

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Amazon Returns Are Getting Easier—And More Environmentally Friendly

02 Monday Mar 2020

Posted by Retailing Management in Chapter 06: Retail Market Strategy, Chapter 10: Information Systems and Supply Chain Management, Chapter 18: Customer Service

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Amazon, Customer service, Information Systems, Retail Market Strategy, Supply Chain Management

Amazon is a lot of things to a lot of people, but one thing that it has never been able …

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H&M’s Different Kind of Clickbait

12 Wednesday Feb 2020

Posted by Retailing Management in Chapter 10: Information Systems and Supply Chain Management, Chapter 18: Customer Service

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Customer service, H&M, Information Systems, Online retailing, Supply Chain Management

The drive to produce clothing more quickly but less expensively is widespread, but its most prominent source might be the …

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Articles by Chapter

  • Chapter 01: Introduction to the World of Retailing (19)
  • Chapter 02: Types of Retailers (84)
  • Chapter 03: Digital Retailing (21)
  • Chapter 04: Multichannel and Omnichannel Retailing (98)
  • Chapter 05: Customer Buying Behavior (89)
  • Chapter 06: Retail Market Strategy (194)
  • Chapter 07: Financial Strategy (50)
  • Chapter 08: Retail Locations (47)
  • Chapter 09: Retail Site Location (22)
  • Chapter 10: Information Systems and Supply Chain Management (106)
  • Chapter 11: Customer Relationship Management (54)
  • Chapter 12: Managing the Merchandise Planning Process (59)
  • Chapter 13: Buying Merchandise (68)
  • Chapter 14: Retail Pricing (76)
  • Chapter 15: Retail Communication Mix (62)
  • Chapter 16: Human Resources and Managing the Store (74)
  • Chapter 17: Store Layout, Design, and Visual Merchandising (60)
  • Chapter 18: Customer Service (74)
  • Retail Tidbits (128)
  • Uncategorized (6)

Tags

AI Amazon Artificial Intelligence Buying Merchandise China Customer Buying Behavior Customer Relationship Management Customer service CVS Delivery Ethics Fashion financial strategy Global Grocery Human Resource Management Ikea Information Systems Introduction to Retailing Kroger Luxury Macy's Malls Managing Merchandise Planning Managing the Store McDonald's Millennials Mobile Apps Multichannel Retailing Online retailing Pricing Retail Communication Mix Retail Locations Retail Market Strategy Retail Pricing Retail Tidbit Store Design Store Layout Supply Chain Management Target Technology Types of Retailers visual merchandising Walmart Whole Foods

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Articles by Chapter

  • Chapter 01: Introduction to the World of Retailing (19)
  • Chapter 02: Types of Retailers (84)
  • Chapter 03: Digital Retailing (21)
  • Chapter 04: Multichannel and Omnichannel Retailing (98)
  • Chapter 05: Customer Buying Behavior (89)
  • Chapter 06: Retail Market Strategy (194)
  • Chapter 07: Financial Strategy (50)
  • Chapter 08: Retail Locations (47)
  • Chapter 09: Retail Site Location (22)
  • Chapter 10: Information Systems and Supply Chain Management (106)
  • Chapter 11: Customer Relationship Management (54)
  • Chapter 12: Managing the Merchandise Planning Process (59)
  • Chapter 13: Buying Merchandise (68)
  • Chapter 14: Retail Pricing (76)
  • Chapter 15: Retail Communication Mix (62)
  • Chapter 16: Human Resources and Managing the Store (74)
  • Chapter 17: Store Layout, Design, and Visual Merchandising (60)
  • Chapter 18: Customer Service (74)
  • Retail Tidbits (128)
  • Uncategorized (6)

Tags

AI Amazon Artificial Intelligence Buying Merchandise China Customer Buying Behavior Customer Relationship Management Customer service CVS Delivery Ethics Fashion financial strategy Global Grocery Human Resource Management Ikea Information Systems Introduction to Retailing Kroger Luxury Macy's Malls Managing Merchandise Planning Managing the Store McDonald's Millennials Mobile Apps Multichannel Retailing Online retailing Pricing Retail Communication Mix Retail Locations Retail Market Strategy Retail Pricing Retail Tidbit Store Design Store Layout Supply Chain Management Target Technology Types of Retailers visual merchandising Walmart Whole Foods

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