As the widespread adoption of various voice-powered assistants like Alexa and Siri has shown, today’s consumer society seems determined to …
Pushing the Right Buttons? Amazon Introduces Rufus and Alexa+
29 Tuesday Jul 2025
Tag Archives: Artificial Intelligence
Short Circuiting: Exploring the Ongoing Challenges of Integrating AI
12 Monday Aug 2024
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For many readers of popular media, the coming AI revolution might seem inevitable. Nearly constant reports on large corporations’ plans …
Automated Cart Checks After Checkout: Efficiency in a Different Retail Stage
07 Thursday Mar 2024
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Efforts to automate store checkout operations continue to increase in variety and prevalence, but thus far, none of them has …
Using AI to Navigate the Rock and Hard Place of Retail Returns
22 Thursday Feb 2024
Tags
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Talk about being stuck between the Scylla and Charybdis. Retailers love it when shoppers buy more; it’s a central goal …
It’s a Vibe—and Shopping Muse Can Help Shoppers Find It
14 Thursday Dec 2023
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Some styles and trends are easy to explain—maybe you want 1990s-inspired high-waisted jeans paired with a classic oxford shirt for …
Can AI Order Takers Speed Up, Maintain, and Improve the Fast-Food Drive-Thru?
09 Wednesday Aug 2023
Posted in Chapter 06: Retail Market Strategy
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The current count stands at nine national fast-food chains that have announced, piloted, or more widely implemented artificial intelligence (AI)-powered …
Excuse Me, Waiter? No, No, Not the Robot
25 Sunday Jun 2023
Tags
Artificial Intelligence, Customer Relationship Management, QR codes, Robots, Service, Technology
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Is the restaurant of the future already here? Various eateries encourage customers to scan a QR code to see the …
AI Will Transform Manufacturing—with Humans’ Help
24 Monday Apr 2023
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It’s not that AI is going to take over all conceivable jobs in manufacturing, necessarily. Experts think instead that AI-enabled …
For Better or For Worse, Robots Are Taking Over
27 Monday Feb 2023
Are robots everywhere? At times, it certainly seems so, and the contemporary marketing environment is no exception. From the front …
Marketing Content to Content Marketers: The Growing Market for AI-Produced Material
23 Monday Jan 2023
Posted in Chapter 15: Retail Communication Mix
There is a growing market for content, and accordingly, a growing range of sources for such valuable offerings. Although the …
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