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A long-standing recommendation from trade books and popular press articles, as well as reality television, is that top management of …
Theater or Factory? Finding the Right Balance at Starbucks
05 Wednesday Jul 2023
Tag Archives: Managing the Store
A Plan to Grant More Autonomy to Barnes & Noble’s Store Managers and Thus Gain Better Performance for Stores
28 Thursday Jan 2021
Barnes & Noble might be a massive chain operation, but its physical stores, as meaningful assets, also can provide the …
Global Sneaker Culture, in Local Form, at Foot Locker Power Stores
29 Thursday Oct 2020
Sneaker culture might be global, spanning national boundaries and economic strata. But it also is distinctly local, in that sneakerheads …
Retail Tidbit: Does Adding Alcohol Enhance the In-Store Experience?
30 Thursday Apr 2020
A known side effect of alcohol consumption is diminished inhibitions. If retailers want to overcome shoppers’ inhibitions about shopping and …
Retail Tidbit: Putting a Face to Robotic Technology
16 Thursday Apr 2020
As retail stores increasingly integrate robotic technologies to perform various mundane tasks—such as restocking shelves, unloading deliveries, and mopping up …
Target’s Latest Target: Store-Based Fulfillment
14 Tuesday Apr 2020
One of the key resources that Target has at its disposal is its vast network of physical stores. Yet some …
Managing the Sales Force and the Merchandise at Old Navy
12 Thursday Mar 2020
As Old Navy works to make it easier for consumers to buy, the jobs performed by the employees tasked with …
Avoiding Labor Laws by Using Technology to Replace Human Cashiers
10 Tuesday Mar 2020
Through decades of effort by labor unions and activists, retail workers in France earned the right to a day of …
Retailers Revamp Staffing as Fewer Shoppers Visit Stores
27 Thursday Feb 2020
To serve online or mobile shoppers, some retailers build bigger distribution centers or add more regional hubs. Others beef up …
Race and Security Meet in Lawsuit Brought Against Walmart
08 Thursday Mar 2018
There is no question that retail theft is a problem. Shoplifting, not to mention organized crime efforts to steal products …
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