Confronted with the growing ubiquity of tablet checkout screens that prompt suggested tip amounts, at coffee shops, retail stores, hair …
Americans Are Growing Tired of Tipping
12 Wednesday Jul 2023
Tag Archives: Customer Buying Behavior
Diversifying the Bridal Dress Buying Experience
14 Wednesday Jun 2023
Posted in Chapter 05: Customer Buying Behavior
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Just as many conventional wedding traditions have fallen out of popularity (does anyone still do garter tosses?), so has the …
Vinyl Records Are Making a Comeback
04 Thursday May 2023
Posted in Chapter 05: Customer Buying Behavior
2022 was a record year for records. For the first time since 1987, people bought more vinyl records than compact …
A Home Away from Home Depot or Home Goods
16 Monday Jan 2023
Posted in Chapter 05: Customer Buying Behavior
While on vacation, people often imagine what it would be like to live in their getaway location. Could they be …
Customers Say They Want Durability More Than Sustainability
21 Wednesday Dec 2022
Posted in Chapter 05: Customer Buying Behavior
For years, we’ve been hearing about how consumers are prioritizing sustainability in the products they spend their hard-earned money on—and …
Upscale Consumers Are Shopping at Walmart
07 Wednesday Dec 2022
Posted in Chapter 05: Customer Buying Behavior
It’s been a rough economic year for many consumers, which has translated into a notably profitable economic year for the …
Walmart Wants to See You in Your Undies, so You Can See Yourself in Its Clothes
02 Wednesday Nov 2022
Posted in Chapter 05: Customer Buying Behavior
Walmart has too much apparel on its hands and in its warehouses. In the face of inflation, consumers have cut …
Starbucks Wants to Sell You NFTs
02 Wednesday Nov 2022
Once upon a time, Starbucks introduced all of America to cappuccinos. Now the coffee behemoth wants to do the same …
New Study: Play that Funky Music, and Customers Will Buy More Eco-Goods
09 Tuesday Aug 2022
Pump up the volume—to lure more customers into purchasing ethical and sustainable products? A new study out of the University …
Hugo Boss Would Like to, Once Again, Dress the Boss
01 Tuesday Feb 2022
Posted in Chapter 05: Customer Buying Behavior
Who’s the boss, and how can Hugo Boss get them to wear its clothes again? These are the pressing questions …
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