16 Sunday Jul 2023
Tags
Customer Relationship Management, Customer service, Hennessey, Michael Jordan, Retail Tidbit, Supercars
If you’re the greatest basketball player of all time (we said it, and we stand by it!), what do you …
25 Sunday Jun 2023
Tags
Artificial Intelligence, Customer Relationship Management, QR codes, Robots, Service, Technology
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Is the restaurant of the future already here? Various eateries encourage customers to scan a QR code to see the …
17 Monday Apr 2023
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Passive charity initiatives are easy and appealing to consumers. Simply by buying a particular product or visiting a restaurant on …
09 Monday Jan 2023
When McDonald’s announced the launch of its brand new, limited edition, adult-themed Happy Meals, customers quickly expressed how much they …
02 Monday Jan 2023
A year ago, the electric vehicle startup Rivian was celebrated as an industry “darling” and the next big competitor to …
02 Wednesday Nov 2022
Once upon a time, Starbucks introduced all of America to cappuccinos. Now the coffee behemoth wants to do the same …
12 Monday Apr 2021
Other fast-food retailers do it. And in other countries, McDonald’s does it too. But for the first time in the …
29 Monday Mar 2021
The proverbial last mile in supply chains—which refers to the point that the product transfers from the retailer’s possession to …
07 Monday Sep 2020
The subscription business model has steadily spread, moving away from traditional print publications and toward such market sectors as clothing, …
03 Thursday Sep 2020
There are Nike stores, and then there are Nike stores. But regardless of whether you visit a House of Innovation, …
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