Disappointed with the performance of its existing credit card and in-store loyalty programs, Macy’s is planning to roll out a …
A Test of Loyalty at Macy’s
27 Thursday Jul 2017
Tag Archives: Loyalty
How Sally Beauty Gave Its Loyalty Program a Stunning Makeover
04 Sunday Jun 2017
For the loyalty program at Sally Beauty, everything starts with an email address. It may end up with consistent customer …
Will Third Time Be the Charm as Grocer Changes Loyalty Program Again?
27 Thursday Oct 2016
Can a loyalty program work if it doesn’t exhibit loyalty itself? That’s the question observers are asking about the Australian …
Why Luxury Retailers Should Watch Whole Foods’ New Loyalty Rewards Pilot
26 Thursday Feb 2015
Many grocery retailers maintain loyalty programs that offer discounts on certain items or cash back on related fuel purchases. But …
What does it take to motivate today’s chain store associates?
09 Wednesday Apr 2014
By 2025, Millennials will make up three-quarters of the workforce. For many of these employees, cash rewards are not always …
Shaw’s Drops it’s Loyalty Cards
24 Tuesday Sep 2013
In the beginning of the summer, Shaw’s supermarkets in New England greeted customers at the door and asked them to …
Restaurants are Turning to Loyalty Reward Apps to Lure Customers
05 Thursday Sep 2013
Restaurants used to use loyalty programs as a tool for promoting repeat visits; now restaurants are supplementing these programs by …
How Can Retailers Gain the Loyalty of Millennials?
15 Wednesday May 2013
Millennials, people between the ages of 15-34, spend about $600 billion a year. Retailers are scrambling to develop loyal relationships …
Saks Trying to Up Its Omnichannel Game
08 Monday Apr 2013
Saks Fifth Avenue is moving from being a multi-channel retailer to an omni-channel retailer. As part of its “Project Evolution” …
Why Don’t Loyalty Programs Connect with Consumers?
10 Sunday Mar 2013
Many retailers rely on their loyalty programs to retain their most frequent shoppers. However, a recent survey by Edgell Knowledge …
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