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Retailing Management

~ 11th Edition

Retailing Management

Category Archives: Chapter 15: Retail Communication Mix

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Sephora magnifies mobile ambitions via in-store signage, updated app

11 Friday Oct 2013

Posted by Retailing Management in Chapter 04: Multichannel and Omnichannel Retailing, Chapter 15: Retail Communication Mix

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Mobile Apps, Multichannel Retailing, Retail Communication Mix, Sephora

Sephora is continuing to prove that it is a leader in mobile.  Sephora is using in-store signage to promote its …

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Shopping Up a Storm

07 Monday Oct 2013

Posted by Retailing Management in Chapter 05: Customer Buying Behavior, Chapter 15: Retail Communication Mix

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advertising, Customer Buying Behavior, Retail Communication Mix

The Weather Channel has collected over 75 years of data including, temperatures, dew-points, cloud coverage, and more, across North America.  …

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The Distateful Side of Social Media Puts Advertisers on Their Guard

19 Monday Aug 2013

Posted by Retailing Management in Chapter 15: Retail Communication Mix

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advertising, Facebook, Retail Communication Mix

In late May of this year, Facebook found itself at a crossroads with advertisers and its users.  Feminist groups lobbied …

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High-End Stores Use Facial Recognition Tools to Spot VIP’s

10 Saturday Aug 2013

Posted by Retailing Management in Chapter 15: Retail Communication Mix, Chapter 18: Customer Service

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Customer service, Ethics, Retail Communication Mix, Technology

VIP-identification technology was developed by a U.K. based company.  This firm has previously developed technology that helps security services identify …

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Brain Trust Query: Why I’m Done with Foursquare

11 Thursday Jul 2013

Posted by Retailing Management in Chapter 15: Retail Communication Mix

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Foursquare, Mobile Apps, Retail Communication Mix

This article was taken from the Hanifin Loyalty Blog.  In it, Mr. Hanifin explains why he is leaving Foursquare. After …

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Study: For Stores, Social Media Still A Bust

02 Tuesday Apr 2013

Posted by Retailing Management in Chapter 15: Retail Communication Mix

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China, Multichannel Retailing, Retail Communication Mix, social media

While social media is prevalent in most consumers’ lives, it is still not one of the top choices when it …

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LLove meetups with clothes: Banana Republic partners with Match.com

25 Monday Mar 2013

Posted by Retailing Management in Chapter 15: Retail Communication Mix

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Banana Republic, Match.com, Retail Communication Mix

Banana Republic is spreading the love with its recent marketing campaign.  During Valentine’s Day, Banana Republic partnered with Match.com to …

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Super Bowl Blackout Was Positive for Pizza and Wings

21 Thursday Mar 2013

Posted by Retailing Management in Chapter 15: Retail Communication Mix

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Buffalo Wild Wings, Dominos, Multichannel Retailing, Retail Communication Mix, Super Bowl

The Super Bowl, is one of the most watched television events in the world, and also a major eating event …

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Swarming a Book Online

12 Tuesday Mar 2013

Posted by Retailing Management in Chapter 06: Retail Market Strategy, Chapter 11: Customer Relationship Management, Chapter 15: Retail Communication Mix

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Amazon, Customer Relationship Management, Customer reviews, Online retailing, Retail Communication Mix, Retail Market Strategy

Customer reviews of books available for sale on Amazon are becoming attack weapons that can severely impact the sales and …

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Rivals Object to Walmart Ads

25 Monday Feb 2013

Posted by Retailing Management in Chapter 14: Retail Pricing, Chapter 15: Retail Communication Mix

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advertising, Retail Communication Mix, Retail Pricing, Walmart

Last year Walmart launched an aggressive promotional campaign that claimed it had better prices than some of its competitors.  This …

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Articles by Chapter

  • Chapter 01: Introduction to the World of Retailing (19)
  • Chapter 02: Types of Retailers (84)
  • Chapter 03: Digital Retailing (21)
  • Chapter 04: Multichannel and Omnichannel Retailing (98)
  • Chapter 05: Customer Buying Behavior (89)
  • Chapter 06: Retail Market Strategy (194)
  • Chapter 07: Financial Strategy (50)
  • Chapter 08: Retail Locations (47)
  • Chapter 09: Retail Site Location (22)
  • Chapter 10: Information Systems and Supply Chain Management (106)
  • Chapter 11: Customer Relationship Management (54)
  • Chapter 12: Managing the Merchandise Planning Process (59)
  • Chapter 13: Buying Merchandise (68)
  • Chapter 14: Retail Pricing (76)
  • Chapter 15: Retail Communication Mix (62)
  • Chapter 16: Human Resources and Managing the Store (74)
  • Chapter 17: Store Layout, Design, and Visual Merchandising (60)
  • Chapter 18: Customer Service (74)
  • Retail Tidbits (128)
  • Uncategorized (6)

Tags

AI Amazon Artificial Intelligence Buying Merchandise China Customer Buying Behavior Customer Relationship Management Customer service CVS Delivery Ethics Fashion financial strategy Global Grocery Human Resource Management Ikea Information Systems Introduction to Retailing Kroger Luxury Macy's Malls Managing Merchandise Planning Managing the Store McDonald's Millennials Mobile Apps Multichannel Retailing Online retailing Pricing Retail Communication Mix Retail Locations Retail Market Strategy Retail Pricing Retail Tidbit Store Design Store Layout Supply Chain Management Target Technology Types of Retailers visual merchandising Walmart Whole Foods

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Articles by Chapter

  • Chapter 01: Introduction to the World of Retailing (19)
  • Chapter 02: Types of Retailers (84)
  • Chapter 03: Digital Retailing (21)
  • Chapter 04: Multichannel and Omnichannel Retailing (98)
  • Chapter 05: Customer Buying Behavior (89)
  • Chapter 06: Retail Market Strategy (194)
  • Chapter 07: Financial Strategy (50)
  • Chapter 08: Retail Locations (47)
  • Chapter 09: Retail Site Location (22)
  • Chapter 10: Information Systems and Supply Chain Management (106)
  • Chapter 11: Customer Relationship Management (54)
  • Chapter 12: Managing the Merchandise Planning Process (59)
  • Chapter 13: Buying Merchandise (68)
  • Chapter 14: Retail Pricing (76)
  • Chapter 15: Retail Communication Mix (62)
  • Chapter 16: Human Resources and Managing the Store (74)
  • Chapter 17: Store Layout, Design, and Visual Merchandising (60)
  • Chapter 18: Customer Service (74)
  • Retail Tidbits (128)
  • Uncategorized (6)

Tags

AI Amazon Artificial Intelligence Buying Merchandise China Customer Buying Behavior Customer Relationship Management Customer service CVS Delivery Ethics Fashion financial strategy Global Grocery Human Resource Management Ikea Information Systems Introduction to Retailing Kroger Luxury Macy's Malls Managing Merchandise Planning Managing the Store McDonald's Millennials Mobile Apps Multichannel Retailing Online retailing Pricing Retail Communication Mix Retail Locations Retail Market Strategy Retail Pricing Retail Tidbit Store Design Store Layout Supply Chain Management Target Technology Types of Retailers visual merchandising Walmart Whole Foods

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