Whether it is the desire to show off their latest ink or a preference to wear black pants instead of …
Corporate Dress Codes Relax in an Age of Tattoos, Piercings
07 Friday Nov 2014
Category Archives: Chapter 16: Human Resources and Managing the Store
Why Subway Doesn’t Serve a $14 Reuben Sandwich
10 Tuesday Jun 2014
The debate about the appropriate level at which to set the federal minimum wage has reawakened again, prompting various observers …
Eight reasons why retail employee turnover is so high
11 Friday Apr 2014
A recent study found that the turnover rate for part-time retail employees is 67% and that it costs companies over $3,000 …
What does it take to motivate today’s chain store associates?
09 Wednesday Apr 2014
By 2025, Millennials will make up three-quarters of the workforce. For many of these employees, cash rewards are not always …
Did JC Penney make a mistake eliminating sales commissions?
29 Saturday Mar 2014
In addition to laying off over 2,000 employees and closing over 30 underperforming stores, JC Penney has also announced that …
The Food May Be Fast, but These Customers Won’t be Rushed
12 Wednesday Mar 2014
McDonald’s offers customers low coffee prices, bathrooms, and plentiful table and seating space. Cost-conscious customers have adopted McDonald’s as a …
For stores, many returns aren’t so happy
11 Monday Nov 2013
Retailers love selling beautiful dresses and garments that cost hundreds of dollars. What is not so fun is dealing with …
J.C. Penney to End Johnson-Era Sales Force Hide-And-Seek
27 Tuesday Aug 2013
When Ron Johnson left Apple to work for J.C. Penney, he tried to replicate the cool, hip feeling of Apple …
Beyond The Tablet
07 Wednesday Aug 2013
Tags
Customer Relationship Management, Food Industry, Information Systems, Managing the Store, Supply Chain Management, tablets
Technology is infiltrating almost every component of consumers’ daily lives. Almost one in three Americans owns a tablet and most …
Retailers Track Employee Thefts in Vast Databases
17 Monday Jun 2013
One of the main causes of inventory shrinkage is employee theft. According to the National Retail Federation, employee theft accounts …
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