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Aeroflot is a Russian airline service that is working diligently to change the face of the Russian service industry. Russian …
Russian Service, and With Please and Thank You
13 Thursday Feb 2014
Posted in Chapter 18: Customer Service
Tag Archives: Russia
Malls Blossom in Russia, With a Middle Class
05 Tuesday Feb 2013
Posted in Chapter 08: Retail Locations
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Malls equipped with over 250 stores, amusement rides, ice skating rinks, and multi-screen movie theater complexes are not just located …
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