Grocery retailers have learned to promote their fresh options, from fruit and vegetables to freshly baked bread to deli options …
Is Fresh Killing the Center Store?
06 Wednesday May 2015
Retailers Dot Fortune’s “100 Best Companies” List
04 Monday May 2015
Fortune Magazine produces a list of the 100 Best Companies to Work For every single year, though we might start …
Online Pricing Is Secretly Discriminatory
27 Friday Mar 2015
Posted in Chapter 14: Retail Pricing
Price discrimination sounds terrible, but it is ubiquitous in practice, in the form of coupons, senior discounts, and early bird …
Internet Drags Down Some Retailers’ Holiday Profit
25 Wednesday Mar 2015
If all retailers needed to worry about were sales levels, channels would not matter. But sales made with tiny margins …
New York Attorney General Targets Supplements at Major Retailers
23 Monday Mar 2015
Posted in Chapter 13: Buying Merchandise
For years, the U.S. Food and Drug Administration (FDA) has tried to remind consumers that it does not have any …
Staples and Office Depot Say a Merger Will Keep Them Competitive
19 Thursday Mar 2015
Posted in Chapter 06: Retail Market Strategy
Competitive markets never stay still, and neither does the nature of the competition. The proposed merger between Office Depot and …
The Economics (and Nostalgia) of Dead Malls
17 Tuesday Mar 2015
Posted in Chapter 08: Retail Locations
Consider some notable statistics: The past five years have seen the closure of approximately 25 enclosed malls, and 60 others …
Sellers Need Amazon, But at What Cost?
13 Friday Mar 2015
For sellers that make their products available through Amazon, finding the right level of independence is a constant struggle. Companies …
Kohl’s Accelerating Omnichannel Agenda
11 Wednesday Mar 2015
The drive to transform into an omnichannel retailer is not a one-and-done operation. Instead, as the experience of Kohl’s shows, …
Ratings Now Cut Both Ways, So Don’t Sass Your Uber Driver
09 Monday Mar 2015
Posted in Chapter 18: Customer Service
In a service economy, the idea that the customer is always right seemingly should be even more prevalent. Instead, the …
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