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Retailing Management

~ 11th Edition

Retailing Management

Author Archives: Retailing Management

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The Touch Screen That Came to Dinner

30 Monday Dec 2013

Posted by Retailing Management in Chapter 04: Multichannel and Omnichannel Retailing

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Food Industry, Mobile Apps, Multichannel Retailing, Technology

Mobile technology is rapidly changing the way that consumers interact with restaurants. In many ways, mobile technology also gives power …

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First Comes Love……Macy’s Woos the Millennial Market

20 Friday Dec 2013

Posted by Retailing Management in Chapter 05: Customer Buying Behavior

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Customer Buying Behavior, Macy's, Millennials

Millennials, consumers born between the 1980’s and early 2000s, are the fastest growing demographic in the United States and they …

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DIY Chain Tests Variable Pricing

18 Wednesday Dec 2013

Posted by Retailing Management in Chapter 11: Customer Relationship Management

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Customer Relationship Management, DIY, Global, United Kingdom, variable pricing

B&Q is the U.K.’s largest home improvement and garden center retailer.  B&Q recently announced that it will begin testing variable …

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How South Florida Supermarkets Move Customers Through Their Stores

16 Monday Dec 2013

Posted by Retailing Management in Chapter 17: Store Layout, Design, and Visual Merchandising

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Florida, Grocery, Store Layout, Visual Merchand

For most consumers, the retailer that is most visited is the supermarket.  On average, customers shop for groceries twice a …

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For Once-Mighty Sears, Pictures of Decay

12 Thursday Dec 2013

Posted by Retailing Management in Chapter 06: Retail Market Strategy

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Retail Market Strategy, Sears

Recently, a blog post entitled, “18 Depressing Photos That Show Why Nobody Wants to Shop at Sears,” went viral, attracting …

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Starbucks Aims to Move Beyond Beans

10 Tuesday Dec 2013

Posted by Retailing Management in Chapter 06: Retail Market Strategy

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Retail Market Strategy, Starbucks, Teavana

Starbucks is trying to extend its brand beyond coffee to dominate the entire food and beverage market.  Starbucks recently spent …

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‘Small Box’ Retail: Passing Fad or ‘Eureka Moment’ for e-Commerce?

04 Wednesday Dec 2013

Posted by Retailing Management in Chapter 05: Customer Buying Behavior, Chapter 06: Retail Market Strategy

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Customer Buying Behavior, Online retailing, Retail Market Strategy

Discovery commerce is a new trend where customers can subscribe to a service and receive a “surprise” tailored to the …

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Men’s Luxury Shops Lose Snob Appeal

02 Monday Dec 2013

Posted by Retailing Management in Chapter 17: Store Layout, Design, and Visual Merchandising

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Luxury, Men's, Store Layout

Luxury brand retailers like Barneys, Bergdorf’s and Paul Stuart are revamping their men’s sections to make them more inviting.  Today’s …

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Fashion Industry Meets Big Data

18 Monday Nov 2013

Posted by Retailing Management in Chapter 13: Buying Merchandise

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Big Data, Buying Merchandise, Fashion

Fashion is a risky business, for both the customer and the retailer.  In order to minimize risks, many fashion retailers …

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Staples, RadioShack Yank Amazon Lockers From Stores

15 Friday Nov 2013

Posted by Retailing Management in Chapter 06: Retail Market Strategy

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Amazon, RadioShack, Retail Market Strategy, Staples

Last year Staples launched a partnership with Amazon where Amazon placed lockers in selected Staples locations.  This feature appealed to …

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Articles by Chapter

  • Chapter 01: Introduction to the World of Retailing (19)
  • Chapter 02: Types of Retailers (84)
  • Chapter 03: Digital Retailing (23)
  • Chapter 04: Multichannel and Omnichannel Retailing (99)
  • Chapter 05: Customer Buying Behavior (89)
  • Chapter 06: Retail Market Strategy (194)
  • Chapter 07: Financial Strategy (51)
  • Chapter 08: Retail Locations (48)
  • Chapter 09: Retail Site Location (24)
  • Chapter 10: Information Systems and Supply Chain Management (109)
  • Chapter 11: Customer Relationship Management (56)
  • Chapter 12: Managing the Merchandise Planning Process (59)
  • Chapter 13: Buying Merchandise (68)
  • Chapter 14: Retail Pricing (76)
  • Chapter 15: Retail Communication Mix (63)
  • Chapter 16: Human Resources and Managing the Store (74)
  • Chapter 17: Store Layout, Design, and Visual Merchandising (61)
  • Chapter 18: Customer Service (76)
  • Retail Tidbits (129)
  • Uncategorized (6)

Tags

AI Amazon Artificial Intelligence Buying Merchandise China Customer Buying Behavior Customer Relationship Management Customer service CVS Delivery Ethics Fashion financial strategy Global Grocery Human Resource Management Ikea Information Systems Introduction to Retailing Kroger Luxury Macy's Malls Managing Merchandise Planning Managing the Store McDonald's Millennials Mobile Apps Multichannel Retailing Online retailing Pricing Retail Communication Mix Retail Locations Retail Market Strategy Retail Pricing Retail Tidbit Store Design Store Layout Supply Chain Management Target Technology Types of Retailers visual merchandising Walmart Whole Foods

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Articles by Chapter

  • Chapter 01: Introduction to the World of Retailing (19)
  • Chapter 02: Types of Retailers (84)
  • Chapter 03: Digital Retailing (23)
  • Chapter 04: Multichannel and Omnichannel Retailing (99)
  • Chapter 05: Customer Buying Behavior (89)
  • Chapter 06: Retail Market Strategy (194)
  • Chapter 07: Financial Strategy (51)
  • Chapter 08: Retail Locations (48)
  • Chapter 09: Retail Site Location (24)
  • Chapter 10: Information Systems and Supply Chain Management (109)
  • Chapter 11: Customer Relationship Management (56)
  • Chapter 12: Managing the Merchandise Planning Process (59)
  • Chapter 13: Buying Merchandise (68)
  • Chapter 14: Retail Pricing (76)
  • Chapter 15: Retail Communication Mix (63)
  • Chapter 16: Human Resources and Managing the Store (74)
  • Chapter 17: Store Layout, Design, and Visual Merchandising (61)
  • Chapter 18: Customer Service (76)
  • Retail Tidbits (129)
  • Uncategorized (6)

Tags

AI Amazon Artificial Intelligence Buying Merchandise China Customer Buying Behavior Customer Relationship Management Customer service CVS Delivery Ethics Fashion financial strategy Global Grocery Human Resource Management Ikea Information Systems Introduction to Retailing Kroger Luxury Macy's Malls Managing Merchandise Planning Managing the Store McDonald's Millennials Mobile Apps Multichannel Retailing Online retailing Pricing Retail Communication Mix Retail Locations Retail Market Strategy Retail Pricing Retail Tidbit Store Design Store Layout Supply Chain Management Target Technology Types of Retailers visual merchandising Walmart Whole Foods

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