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Retailing Management

~ 11th Edition

Retailing Management

Author Archives: Retailing Management

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Ikea Couches With Added Bling Boost Furniture Startups: Retail

18 Friday Apr 2014

Posted by Retailing Management in Chapter 06: Retail Market Strategy, Chapter 13: Buying Merchandise

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Buying Merchandise, Ikea, Retail Market Strategy

Ikea is one of the world’s largest furniture retailers and claims that the design, manufacturing and sales of its merchandise …

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Deals! Deals! Deals! And what they mean for retailers

16 Wednesday Apr 2014

Posted by Retailing Management in Chapter 14: Retail Pricing

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Promotions, Retail Pricing

Consumers inherently have a hunger for the best deal.   The recent recession and somewhat shaky recovery have only increased consumers’ …

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Saks Outlets to Get Sloppier

14 Monday Apr 2014

Posted by Retailing Management in Chapter 02: Types of Retailers, Chapter 05: Customer Buying Behavior, Chapter 17: Store Layout, Design, and Visual Merchandising

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Customer Buying Behavior, Saks, Store Layout, Types of Retailers

Saks Fifth Avenue is planning to make its Off 5th outlet  stores appeal to the bargain hunters more by looking …

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Eight reasons why retail employee turnover is so high

11 Friday Apr 2014

Posted by Retailing Management in Chapter 16: Human Resources and Managing the Store

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Employee Turnover, Managing the Store

A recent study found that the turnover rate for part-time retail employees is 67% and that it costs companies over $3,000 …

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What does it take to motivate today’s chain store associates?

09 Wednesday Apr 2014

Posted by Retailing Management in Chapter 16: Human Resources and Managing the Store

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Loyalty, Managing the Store, Millennials

By 2025, Millennials will make up three-quarters of the workforce.  For many of these employees, cash rewards are not always …

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BMW Tosses Salesmen for ‘Geniuses’

07 Monday Apr 2014

Posted by Retailing Management in Chapter 05: Customer Buying Behavior, Chapter 18: Customer Service

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BMW, Customer Buying Behavior, Customer service

BMW is completely changing the car buying experience for its customers.  The company is employing fewer sales people, ripping out …

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CVS to Stop Selling Cigarettes

03 Thursday Apr 2014

Posted by Retailing Management in Chapter 13: Buying Merchandise

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Buying Merchandise, CVS, Pharmacy, Tabacco

In February, the nation’s second-largest pharmacy chain announced that it would stop selling cigarette and tobacco products in all CVS …

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Retailers Ask: Where Did Teenagers Go?

31 Monday Mar 2014

Posted by Retailing Management in Chapter 05: Customer Buying Behavior

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Customer Buying Behavior, Fashion, Teenagers

Many teenage apparel retailers are noticing a decrease in sales as the competition for the teenage customer’s dollar is becoming …

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Did JC Penney make a mistake eliminating sales commissions?

29 Saturday Mar 2014

Posted by Retailing Management in Chapter 16: Human Resources and Managing the Store

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commission, JCPenny, Managing the Store

In addition to laying off over 2,000 employees and closing over 30 underperforming stores, JC Penney has also announced that …

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Stores Confront New World of Reduced Shopper Traffic

27 Thursday Mar 2014

Posted by Retailing Management in Chapter 04: Multichannel and Omnichannel Retailing

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Big-Box, Multichannel Retailing, Online retailing

Customers are shifting away from big-box stores and malls to the comfort of e-commerce and online shopping.  Best Buy has …

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Articles by Chapter

  • Chapter 01: Introduction to the World of Retailing (19)
  • Chapter 02: Types of Retailers (84)
  • Chapter 03: Digital Retailing (23)
  • Chapter 04: Multichannel and Omnichannel Retailing (99)
  • Chapter 05: Customer Buying Behavior (89)
  • Chapter 06: Retail Market Strategy (194)
  • Chapter 07: Financial Strategy (51)
  • Chapter 08: Retail Locations (48)
  • Chapter 09: Retail Site Location (24)
  • Chapter 10: Information Systems and Supply Chain Management (109)
  • Chapter 11: Customer Relationship Management (56)
  • Chapter 12: Managing the Merchandise Planning Process (59)
  • Chapter 13: Buying Merchandise (68)
  • Chapter 14: Retail Pricing (76)
  • Chapter 15: Retail Communication Mix (63)
  • Chapter 16: Human Resources and Managing the Store (74)
  • Chapter 17: Store Layout, Design, and Visual Merchandising (61)
  • Chapter 18: Customer Service (76)
  • Retail Tidbits (129)
  • Uncategorized (6)

Tags

AI Amazon Artificial Intelligence Buying Merchandise China Customer Buying Behavior Customer Relationship Management Customer service CVS Delivery Ethics Fashion financial strategy Global Grocery Human Resource Management Ikea Information Systems Introduction to Retailing Kroger Luxury Macy's Malls Managing Merchandise Planning Managing the Store McDonald's Millennials Mobile Apps Multichannel Retailing Online retailing Pricing Retail Communication Mix Retail Locations Retail Market Strategy Retail Pricing Retail Tidbit Store Design Store Layout Supply Chain Management Target Technology Types of Retailers visual merchandising Walmart Whole Foods

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Articles by Chapter

  • Chapter 01: Introduction to the World of Retailing (19)
  • Chapter 02: Types of Retailers (84)
  • Chapter 03: Digital Retailing (23)
  • Chapter 04: Multichannel and Omnichannel Retailing (99)
  • Chapter 05: Customer Buying Behavior (89)
  • Chapter 06: Retail Market Strategy (194)
  • Chapter 07: Financial Strategy (51)
  • Chapter 08: Retail Locations (48)
  • Chapter 09: Retail Site Location (24)
  • Chapter 10: Information Systems and Supply Chain Management (109)
  • Chapter 11: Customer Relationship Management (56)
  • Chapter 12: Managing the Merchandise Planning Process (59)
  • Chapter 13: Buying Merchandise (68)
  • Chapter 14: Retail Pricing (76)
  • Chapter 15: Retail Communication Mix (63)
  • Chapter 16: Human Resources and Managing the Store (74)
  • Chapter 17: Store Layout, Design, and Visual Merchandising (61)
  • Chapter 18: Customer Service (76)
  • Retail Tidbits (129)
  • Uncategorized (6)

Tags

AI Amazon Artificial Intelligence Buying Merchandise China Customer Buying Behavior Customer Relationship Management Customer service CVS Delivery Ethics Fashion financial strategy Global Grocery Human Resource Management Ikea Information Systems Introduction to Retailing Kroger Luxury Macy's Malls Managing Merchandise Planning Managing the Store McDonald's Millennials Mobile Apps Multichannel Retailing Online retailing Pricing Retail Communication Mix Retail Locations Retail Market Strategy Retail Pricing Retail Tidbit Store Design Store Layout Supply Chain Management Target Technology Types of Retailers visual merchandising Walmart Whole Foods

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