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In its effort to ensure that iPhones become the smartphone of choice in Indian markets, Apple is covering virtually …
Apple Pushes to Bolster Market Share in India
04 Friday Mar 2016
Posted in Chapter 06: Retail Market Strategy
Retail Tidbit: Amazon Rolls Out Devices that Refill Themselves
03 Thursday Mar 2016
Posted in Retail Tidbits
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You know the look the dog gives you when you forget to refill the container, so he winds up with …
Staples’ New Digital Tool to Help Small Biz
02 Wednesday Mar 2016
With its Quick Wins app, Staples is hoping to reach out to the small business owners who shop at its …
Fashioning a Winning Strategy: The Top 5 Trends for Apparel Retailers in 2016
29 Monday Feb 2016
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Customer Relationship Management, Customer service, Managing Merchandise Planning, Store Layout, Types of Retailers
According to a company that works closely with retailers to predict new trends and customer demands, the new year will …
Retail Tidbit: Simpsons Stores Coming Soon to China
26 Friday Feb 2016
Posted in Retail Tidbits
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Although he already made a fictional visit to China in an episode of The Simpsons, it was not until recently …
Under Armour Seeks Deep Understanding of Customer Fitness
25 Thursday Feb 2016
The expanding uses of fitness tracking devices by consumers have not gone unnoticed by firms seeking to market to them. …
Retail Tidbit: What Happens Now that Mango Is Bailing on J.C. Penney?
14 Sunday Feb 2016
Posted in Retail Tidbits
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In retailing, as in romance, sometimes a breakup comes as a surprise to virtually everyone, resulting from reasons known only …
Why Is Social Media Not Working for Customer Service?
10 Wednesday Feb 2016
Posted in Chapter 18: Customer Service
Even as more and more shoppers seek to gain access to retailers through social media—with some studies indicating that 20 …
J.C. Penney Settles Shoppers’ Suit Over False Advertising
08 Monday Feb 2016
Posted in Chapter 14: Retail Pricing
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Without admitting any guilt, JCPenney recently agreed to pay the plaintiffs in a class action lawsuit $50 million to make …
Omnichannel Comes of Age with New Index
04 Thursday Feb 2016
Let’s consider the state-of-the-art of omnichannel retail, as detailed in a recent index that the National Retail Federation, in conjuction …
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