Why do people wait in line outside stores? The seemingly obvious answer is that they wait to be able to …
The Cult of the Line: It’s Not About the Merch
04 Wednesday Oct 2017
Now at Saks: Salt Rooms, a Bootcamp, and a Peek at Retail’s Future
02 Monday Oct 2017
The flagship Saks Fifth Avenue store in New York City is likely familiar to most Americans, who have seen the …
Supermarkets Face a Growing Problem: Too Much Space
28 Thursday Sep 2017
Posted in Chapter 02: Types of Retailers
The combination of several notable trends has led to a situation in which, in one analyst’s words, “Everybody is getting …
Retail Tidbit: Bass Pro Shops to Pay $10.5 Million to Settle Discrimination Suit
26 Tuesday Sep 2017
Posted in Retail Tidbits
While steadfastly denying the allegations, Bass Pro Shops agreed to pay a hefty fine to settle a lawsuit brought but …
Robots Are Replacing Workers Where You Shop
22 Friday Sep 2017
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The retail industry accounts for approximately 11 percent of the workforce in the United States today, but advances in robotics …
Beyond Bankruptcy: How Failed Stores Come Back Online
20 Wednesday Sep 2017
Once popular brands that find themselves unable to compete through conventional store channels, such as Wet Seal, American Apparel, and …
Should Stores Entertain Bored Tag-Along Shoppers?
18 Monday Sep 2017
Posted in Chapter 05: Customer Buying Behavior
At the Global Harbor mall in Shanghai, glassed-in “husband storage pods” give female shoppers a place to stash their spouses …
Retail Tidbit: Have Men Become the Primary Grocery Shoppers in America?
14 Thursday Sep 2017
Posted in Retail Tidbits
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When surveyed by Men’s Health magazine, a large proportion of U.S. male consumers claimed that they, not their female partners, …
Will Lowe’s UpSkill Project Empower More Customers to Tackle Home Improvement Projects?
12 Tuesday Sep 2017
In the service economy, every retailer needs to sell more than just the products on its shelves. For home improvement …
Has Amazon Created Another High-Draw Shopping Model with its Treasure Trucks?
07 Thursday Sep 2017
Posted in Chapter 05: Customer Buying Behavior
By combining some of the most potent motives for purchase—including the fear of missing out, a sense of exclusivity, value …
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