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Retailing Management

~ 11th Edition

Retailing Management

Blog Archives

Gallery

Built to Last: Endear Helps Retailers and Customers Connect

01 Wednesday Oct 2025

Posted by Retailing Management in Chapter 07: Financial Strategy

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Customer relationship management (CRM) firms exist to help brands build stronger relationships with their customers. The platforms they provide promise …

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Gallery

Painting a Picture: Trader Joe’s Employs Sign Artists

29 Monday Sep 2025

Posted by Retailing Management in Chapter 17: Store Layout, Design, and Visual Merchandising

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Since Trader Joe’s was founded over 50 years ago, unique, eye-catching artwork has always been prominent in its stores. Whether …

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Gallery

Try This One on for Size: Google Adds AI Shopping Tools

24 Wednesday Sep 2025

Posted by Retailing Management in Chapter 10: Information Systems and Supply Chain Management

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Google records more than 1 billion shopping instances every single day. More than half of the users engaged in these …

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Just Deliver the Goods! The Modern Problem of Strange Grocery Store Substitutions

15 Monday Sep 2025

Posted by Retailing Management in Chapter 04: Multichannel and Omnichannel Retailing, Chapter 10: Information Systems and Supply Chain Management, Chapter 16: Human Resources and Managing the Store

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This gallery contains 12 photos.

Digital shopping literally has never been easier or more expansive. Need school supplies or a basic household tool? Easy as …

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Curves and Confidence: Retailers’ Adaptations to Consumers’ Actual Sizes

05 Tuesday Aug 2025

Posted by Retailing Management in Chapter 05: Customer Buying Behavior, Chapter 12: Managing the Merchandise Planning Process, Chapter 17: Store Layout, Design, and Visual Merchandising

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Tags

clothes, Fashion, large, Shopping, sizes, xl, xxl, xxxl

More than 50 percent of adults worldwide are expected to be categorized as overweight or obese by 2050. Currently, an …

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Pushing the Right Buttons? Amazon Introduces Rufus and Alexa+

29 Tuesday Jul 2025

Posted by Retailing Management in Chapter 03: Digital Retailing, Chapter 15: Retail Communication Mix

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Tags

AI, Alexa, algorithm, Artificial Intelligence, rank, rufus, search

As the widespread adoption of various voice-powered assistants like Alexa and Siri has shown, today’s consumer society seems determined to …

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Gallery

Building Convenience Blocks: Family Express Builds Modular Locations

24 Thursday Jul 2025

Posted by Retailing Management in Chapter 08: Retail Locations, Chapter 09: Retail Site Location

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Tags

building, expansion, innovation, prefab

Prefab! It’s a fun term, and the meaning might seem ambiguous. Does it imply moments right before fabulousness? Well, it …

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Where Old Becomes New: The Archivist Store Sells Vintage High Fashion

22 Tuesday Jul 2025

Posted by Retailing Management in Chapter 12: Managing the Merchandise Planning Process

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Tags

clothes, Clothing, vintage

Once upon a time, bell-bottom jeans revolutionized the very concept of how denim pants could look. Then in the 1990s, …

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Gallery

Beauty Fix: Amazon Opens a Cosmetics Store in Milan

15 Tuesday Jul 2025

Posted by Retailing Management in Chapter 02: Types of Retailers, Chapter 03: Digital Retailing, Chapter 04: Multichannel and Omnichannel Retailing

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Tags

Amazon, cosmetics, milan, physical store

Let’s do a quick thought experiment. First, think about Amazon’s global, massive retail model. What are its main features, and …

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Click-and-Mortar: Best Buy Launches an Online Marketplace

08 Tuesday Jul 2025

Posted by Retailing Management in Chapter 06: Retail Market Strategy, Chapter 11: Customer Relationship Management

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Tags

Marketplace, platform, revenue streams

Long known as a reputable electronics retailer, Best Buy has spawned a number of profitable subsidiaries. Perhaps the best known …

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Articles by Chapter

  • Chapter 01: Introduction to the World of Retailing (19)
  • Chapter 02: Types of Retailers (84)
  • Chapter 03: Digital Retailing (21)
  • Chapter 04: Multichannel and Omnichannel Retailing (98)
  • Chapter 05: Customer Buying Behavior (89)
  • Chapter 06: Retail Market Strategy (194)
  • Chapter 07: Financial Strategy (50)
  • Chapter 08: Retail Locations (47)
  • Chapter 09: Retail Site Location (22)
  • Chapter 10: Information Systems and Supply Chain Management (106)
  • Chapter 11: Customer Relationship Management (54)
  • Chapter 12: Managing the Merchandise Planning Process (59)
  • Chapter 13: Buying Merchandise (68)
  • Chapter 14: Retail Pricing (76)
  • Chapter 15: Retail Communication Mix (62)
  • Chapter 16: Human Resources and Managing the Store (74)
  • Chapter 17: Store Layout, Design, and Visual Merchandising (60)
  • Chapter 18: Customer Service (74)
  • Retail Tidbits (128)
  • Uncategorized (6)

Tags

AI Amazon Artificial Intelligence Buying Merchandise China Customer Buying Behavior Customer Relationship Management Customer service CVS Delivery Ethics Fashion financial strategy Global Grocery Human Resource Management Ikea Information Systems Introduction to Retailing Kroger Luxury Macy's Malls Managing Merchandise Planning Managing the Store McDonald's Millennials Mobile Apps Multichannel Retailing Online retailing Pricing Retail Communication Mix Retail Locations Retail Market Strategy Retail Pricing Retail Tidbit Store Design Store Layout Supply Chain Management Target Technology Types of Retailers visual merchandising Walmart Whole Foods

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Articles by Chapter

  • Chapter 01: Introduction to the World of Retailing (19)
  • Chapter 02: Types of Retailers (84)
  • Chapter 03: Digital Retailing (21)
  • Chapter 04: Multichannel and Omnichannel Retailing (98)
  • Chapter 05: Customer Buying Behavior (89)
  • Chapter 06: Retail Market Strategy (194)
  • Chapter 07: Financial Strategy (50)
  • Chapter 08: Retail Locations (47)
  • Chapter 09: Retail Site Location (22)
  • Chapter 10: Information Systems and Supply Chain Management (106)
  • Chapter 11: Customer Relationship Management (54)
  • Chapter 12: Managing the Merchandise Planning Process (59)
  • Chapter 13: Buying Merchandise (68)
  • Chapter 14: Retail Pricing (76)
  • Chapter 15: Retail Communication Mix (62)
  • Chapter 16: Human Resources and Managing the Store (74)
  • Chapter 17: Store Layout, Design, and Visual Merchandising (60)
  • Chapter 18: Customer Service (74)
  • Retail Tidbits (128)
  • Uncategorized (6)

Tags

AI Amazon Artificial Intelligence Buying Merchandise China Customer Buying Behavior Customer Relationship Management Customer service CVS Delivery Ethics Fashion financial strategy Global Grocery Human Resource Management Ikea Information Systems Introduction to Retailing Kroger Luxury Macy's Malls Managing Merchandise Planning Managing the Store McDonald's Millennials Mobile Apps Multichannel Retailing Online retailing Pricing Retail Communication Mix Retail Locations Retail Market Strategy Retail Pricing Retail Tidbit Store Design Store Layout Supply Chain Management Target Technology Types of Retailers visual merchandising Walmart Whole Foods

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