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Retailing Management

~ 11th Edition

Retailing Management

Category Archives: Chapter 15: Retail Communication Mix

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Anti-Social Media: Lush and Some Other Companies Quit Facebook—Maybe for Good?

01 Wednesday Mar 2023

Posted by Retailing Management in Chapter 11: Customer Relationship Management, Chapter 15: Retail Communication Mix

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Balenciaga, Bottega Veneta, Facebook, Lush

In late 2021, acting on troubling information raised by a Facebook whistleblower, the British handmade cosmetics retailer Lush decided to …

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TikTok Social Listening: Chasing Virality

15 Wednesday Feb 2023

Posted by Retailing Management in Chapter 04: Multichannel and Omnichannel Retailing, Chapter 15: Retail Communication Mix

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#TikTokMadeMeBuyIt, Social Listening, TikTok

TikTok is renowned for its data collection strategies. As it entered the mainstream in 2020, information about its data collection …

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Retailing Tidbit: Nike’s “Footballverse” is Finding the World’s Best Soccer Player… without Messi?

01 Wednesday Feb 2023

Posted by Retailing Management in Chapter 15: Retail Communication Mix

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adidas, Football, Nike, Soccer

Before the actual soccer matches of this year’s World Cup, Nike released a super fun and inventive—and long, at almost …

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Marketing Content to Content Marketers: The Growing Market for AI-Produced Material

23 Monday Jan 2023

Posted by Retailing Management in Chapter 15: Retail Communication Mix

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AI, Artificial Intelligence, Retail Communication Mix

There is a growing market for content, and accordingly, a growing range of sources for such valuable offerings. Although the …

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Dollar General Will Keep Selling (Some) Groceries and Other Goods for $1

02 Wednesday Nov 2022

Posted by Retailing Management in Chapter 14: Retail Pricing, Chapter 15: Retail Communication Mix

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Dollar General, Extreme Value Retailer, retail communication, Retail Pricing

There aren’t a lot of grocery bargains to be had these days—unless you’re shopping at Dollar General. While competitor Dollar …

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Retailing Tidbit: I’d like to buy the world a Coke …

02 Wednesday Nov 2022

Posted by Retailing Management in Chapter 15: Retail Communication Mix

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Coca-Cola, Pricing, Retailing Tidbit

I’d like to buy the world a Coke … but it’s gotten too expensive. In a bold move, Coca-Cola executives …

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All that Sparkles Is … Temptingly Placed Before Very Rich People in Extremely Unusual Settings

01 Monday Aug 2022

Posted by Retailing Management in Chapter 15: Retail Communication Mix

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Jewelry, Luxury, Retail Communication Mix

While regular consumers watch their gas pumps, grocery store receipts, and utility bills climb with horror and dread, consumers for …

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These Commercials Won the Super Bowl, 2022 Edition

06 Wednesday Apr 2022

Posted by Retailing Management in Chapter 15: Retail Communication Mix

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Retail Communication Mix, Super Bowl

It’s nearly an annual game in itself: Which commercial broadcast during Super Bowl LVI was the best, the most talked …

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Crunching the Numbers on Diversity: An Analysis of the Fashion Industry

27 Thursday May 2021

Posted by Retailing Management in Chapter 15: Retail Communication Mix

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Diversity, Fashion, Retail Communication Mix

Peter Drucker once famously proclaimed that, “if you can’t measure it, you can’t improve it.” Embracing that notion, The New …

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Another Catalog Bites the Dust: The End of IKEA’s Famous Printed Mailer

03 Wednesday Feb 2021

Posted by Retailing Management in Chapter 04: Multichannel and Omnichannel Retailing, Chapter 15: Retail Communication Mix

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catalog, Ikea, Multichannel Retailing, Omnichannel, Retail Communication Mix

The IKEA catalog lasted nearly 70 years. First published and mailed in 1951, it was long a primary source of …

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Articles by Chapter

  • Chapter 01: Introduction to the World of Retailing (19)
  • Chapter 02: Types of Retailers (84)
  • Chapter 03: Digital Retailing (21)
  • Chapter 04: Multichannel and Omnichannel Retailing (98)
  • Chapter 05: Customer Buying Behavior (89)
  • Chapter 06: Retail Market Strategy (194)
  • Chapter 07: Financial Strategy (50)
  • Chapter 08: Retail Locations (47)
  • Chapter 09: Retail Site Location (22)
  • Chapter 10: Information Systems and Supply Chain Management (106)
  • Chapter 11: Customer Relationship Management (54)
  • Chapter 12: Managing the Merchandise Planning Process (59)
  • Chapter 13: Buying Merchandise (68)
  • Chapter 14: Retail Pricing (76)
  • Chapter 15: Retail Communication Mix (62)
  • Chapter 16: Human Resources and Managing the Store (74)
  • Chapter 17: Store Layout, Design, and Visual Merchandising (60)
  • Chapter 18: Customer Service (74)
  • Retail Tidbits (128)
  • Uncategorized (6)

Tags

AI Amazon Artificial Intelligence Buying Merchandise China Customer Buying Behavior Customer Relationship Management Customer service CVS Delivery Ethics Fashion financial strategy Global Grocery Human Resource Management Ikea Information Systems Introduction to Retailing Kroger Luxury Macy's Malls Managing Merchandise Planning Managing the Store McDonald's Millennials Mobile Apps Multichannel Retailing Online retailing Pricing Retail Communication Mix Retail Locations Retail Market Strategy Retail Pricing Retail Tidbit Store Design Store Layout Supply Chain Management Target Technology Types of Retailers visual merchandising Walmart Whole Foods

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Articles by Chapter

  • Chapter 01: Introduction to the World of Retailing (19)
  • Chapter 02: Types of Retailers (84)
  • Chapter 03: Digital Retailing (21)
  • Chapter 04: Multichannel and Omnichannel Retailing (98)
  • Chapter 05: Customer Buying Behavior (89)
  • Chapter 06: Retail Market Strategy (194)
  • Chapter 07: Financial Strategy (50)
  • Chapter 08: Retail Locations (47)
  • Chapter 09: Retail Site Location (22)
  • Chapter 10: Information Systems and Supply Chain Management (106)
  • Chapter 11: Customer Relationship Management (54)
  • Chapter 12: Managing the Merchandise Planning Process (59)
  • Chapter 13: Buying Merchandise (68)
  • Chapter 14: Retail Pricing (76)
  • Chapter 15: Retail Communication Mix (62)
  • Chapter 16: Human Resources and Managing the Store (74)
  • Chapter 17: Store Layout, Design, and Visual Merchandising (60)
  • Chapter 18: Customer Service (74)
  • Retail Tidbits (128)
  • Uncategorized (6)

Tags

AI Amazon Artificial Intelligence Buying Merchandise China Customer Buying Behavior Customer Relationship Management Customer service CVS Delivery Ethics Fashion financial strategy Global Grocery Human Resource Management Ikea Information Systems Introduction to Retailing Kroger Luxury Macy's Malls Managing Merchandise Planning Managing the Store McDonald's Millennials Mobile Apps Multichannel Retailing Online retailing Pricing Retail Communication Mix Retail Locations Retail Market Strategy Retail Pricing Retail Tidbit Store Design Store Layout Supply Chain Management Target Technology Types of Retailers visual merchandising Walmart Whole Foods

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