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What qualifications does the chief executive officer (CEO) of a retail firm need? Well to start, they have to be …
Finding the Next Generation of Great Retail CEOs: Is It You?
27 Thursday Apr 2023
Category Archives: Chapter 16: Human Resources and Managing the Store
For Better or For Worse, Robots Are Taking Over
27 Monday Feb 2023
Are robots everywhere? At times, it certainly seems so, and the contemporary marketing environment is no exception. From the front …
Dollar General Employee Goes Viral on TikTok, Gets Fired, Starts a Movement
01 Friday Jul 2022
Mary Gundel was a celebrated Dollar General manager, at a store near Tampa. She’d received a letter from headquarters telling …
In a Time of Historically Low Union Membership, Workers at Amazon, Starbucks, and Apple Are Organizing
07 Tuesday Jun 2022
Forty years ago, about one in five employed Americans belonged to a union. That number declined by about half—to 10.3 …
What Does a Remote Workforce Really Mean for Workers and the Companies that Employ Them?
04 Monday Oct 2021
A work-from-home economy has cascading effects, some of which are only now being revealed, after more than a year of …
Is the Time Ripe for a New Wave of Unionizing by Retail Workers?
16 Thursday Sep 2021
In the early decades of the twentieth century, the union movement largely defined the work lives of American employees. The …
The Range of Factors Driving Retail Worker Shortages
25 Wednesday Aug 2021
The challenges associated with working retail are well known: long and sometimes inconsistent hours, having to deal with rude or …
A Team-Oriented Employment Model in Walmart Stores
17 Wednesday Feb 2021
In changing the titles and responsibilities of the people working in its stores, Walmart is attempting to reenvision what it …
A Plan to Grant More Autonomy to Barnes & Noble’s Store Managers and Thus Gain Better Performance for Stores
28 Thursday Jan 2021
Barnes & Noble might be a massive chain operation, but its physical stores, as meaningful assets, also can provide the …
Global Sneaker Culture, in Local Form, at Foot Locker Power Stores
29 Thursday Oct 2020
Sneaker culture might be global, spanning national boundaries and economic strata. But it also is distinctly local, in that sneakerheads …
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