Confronted with the growing ubiquity of tablet checkout screens that prompt suggested tip amounts, at coffee shops, retail stores, hair …
Americans Are Growing Tired of Tipping
12 Wednesday Jul 2023
Category Archives: Retail Tidbits
Don’t Like the Replacement Items in Your Grocery Delivery Orders? Instacart Has a Solution
08 Monday May 2023
Posted in Chapter 18: Customer Service, Retail Tidbits
A major inconvenience for online grocery consumers occurs when the products they want and need are out of stock at …
Retail Tidbit: Will JC Penny be able to Lure back Customers?
15 Wednesday Jun 2022
Posted in Retail Tidbits
Tags
Love the one you’re with, and when that doesn’t work … try to make the one who was once with …
Retail Tidbit: How Walmart+ uses discounts to promote subscriptions
24 Tuesday May 2022
Posted in Retail Tidbits
In what it widely assumed to be its response to Amazon Prime, Walmart introduced its Walmart+ subscription in 2020. The …
Retail Tidbit: Is the bias against Gen Z workers deserved?
16 Monday May 2022
Posted in Retail Tidbits
Tags
Age discrimination is illegal. Usually the enforcement of these laws involved older workers, but what happens when a manager or …
Retailing Tidbit: A Perfect Growth Storm for Auto Parts Retailers
04 Wednesday May 2022
Posted in Retail Tidbits
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What do you get when you mix COVID-19–induced restrictions on communal travel (e.g., public transportation, vacations by air), limited supply …
Retailing Tidbit: Amazon Keeps Experimenting with Brick and Mortar: The Latest Shift
20 Wednesday Apr 2022
Posted in Retail Tidbits
Tags
Unlike its namesake river, Amazon the retailer is ready and willing to change course, quickly, temporarily, and frequently. Relatively soon …
Retailing Tidbit: Is Luxury Airport Retail Another Pandemic Casualty?
12 Tuesday Apr 2022
Posted in Retail Tidbits
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As we noted in an abstract from early in the pandemic (“No Flights, No Passengers, No Retail?”), the drastic travel …
Retailing Tidbit: Fitness Fighting: Lululemon Complains of Copycat Products by Peloton
09 Thursday Dec 2021
Posted in Retail Tidbits
Tags
When Peloton and Lululemon broke up—that is, legally terminated their existing cobranding relationship—it seemed like a polite, conventional split between …
Retailing Tidbit: Will Meta Mean More Stores?
25 Thursday Nov 2021
Posted in Retail Tidbits, Uncategorized
Tags
Acknowledging that the predictions are preliminary and might never come to fruition, some observers claim that the next big move …
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