Noting that digital sales made up nearly half of all the orders leaving its restaurants in a recent quarter—a more …
Digital Kitchen and a Drive Through: Chipotle’s Experiments with Digital Retailing
20 Wednesday Jan 2021
Category Archives: Chapter 10: Information Systems and Supply Chain Management
The Drones Are Coming!… Someday. A Step Forward in Amazon’s Ambitious Plans for the Future
02 Monday Nov 2020
Several years ago, Jeff Bezos boldly promised that drone delivery would be ready nearly any time now. His timing prediction …
Lean … but Brittle Instead of Flexible: How an Inspirational Supply Chain Practice Continues to Hinder Retail Practices in the Pandemic
15 Thursday Oct 2020
In considering the range of influences that the COVID-19 pandemic has had on retail supply chains, paper towels provide an …
Get It, Go, Just Walk Out: Amazon’s Proposed Reinvention of the Checkout Process
10 Monday Aug 2020
Why would Amazon, with its primarily online offerings, develop new and advanced technology to facilitate physical, in-store purchasing? Because it …
Retail Tidbit: Amazon Is Testing Just How Fast Delivery Can Be with New Fulfillment Centers
24 Friday Apr 2020
In four U.S. cities (Phoenix, Orlando, Dallas, and Philadelphia), Amazon Prime members enjoy even faster delivery options than people in …
Target’s Latest Target: Store-Based Fulfillment
14 Tuesday Apr 2020
One of the key resources that Target has at its disposal is its vast network of physical stores. Yet some …
Collaborating More Widely to Provide Expanding Shipping Options
20 Friday Mar 2020
Delivery services are convenient, easy, and appealing—for consumers, that is. For providers, they can be challenging, expensive, and frustrating, but …
Amazon Returns Are Getting Easier—And More Environmentally Friendly
02 Monday Mar 2020
Amazon is a lot of things to a lot of people, but one thing that it has never been able …
H&M’s Different Kind of Clickbait
12 Wednesday Feb 2020
The drive to produce clothing more quickly but less expensively is widespread, but its most prominent source might be the …
Amazon Unveils Beauty Store for Professionals
30 Monday Sep 2019
Hair stylists, estheticians, and barbers looking to stock the best products for their clientele often must seek out their supplies …
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