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Retailing Management

~ 11th Edition

Retailing Management

Category Archives: Chapter 10: Information Systems and Supply Chain Management

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Kroger Delivery Services, in a Town without any Kroger Stores

20 Monday Sep 2021

Posted by Retailing Management in Chapter 10: Information Systems and Supply Chain Management

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Delivery, Kroger, Supply Chain Management

Competition in the grocery sector features some notable regional specificities. In Florida for example, a substantial portion of the consumer …

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Bots in the LFC: An Automated Addition to Walmart’s Supply Chain

06 Tuesday Apr 2021

Posted by Retailing Management in Chapter 10: Information Systems and Supply Chain Management

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Local Fulfillment Centers, Robots, Supply Chain Management, Walmart

Local fulfillment centers (LFCs) refer to relatively compact warehouses, installed inside or next to stores, that use modular structures to …

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Modern Last Mile Options: Getting Products into Customers’ Hands in Novel and Varied Ways

29 Monday Mar 2021

Posted by Retailing Management in Chapter 06: Retail Market Strategy, Chapter 10: Information Systems and Supply Chain Management, Chapter 11: Customer Relationship Management

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Customer Relationship Management, Delivery, Retail Market Strategy, Supply Chain Management

The proverbial last mile in supply chains—which refers to the point that the product transfers from the retailer’s possession to …

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Independent Cafés, Big Name Brands, and Coffee Supply Chains: Shifts with COVID-19

11 Thursday Feb 2021

Posted by Retailing Management in Chapter 02: Types of Retailers, Chapter 10: Information Systems and Supply Chain Management

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Coffee shops, COVID-19, Supply Chain Management, Types of Retailers

The United States has long been a coffee culture, and in recent decades, consumers’ embrace of the drink has helped …

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Locking Up Distribution Options: Lowe’s Embraces New Options for In-Store Pickups

05 Friday Feb 2021

Posted by Retailing Management in Chapter 10: Information Systems and Supply Chain Management

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Information Systems, Lowe's, Supply Chain Management

Even before the COVID-19 pandemic, Lowe’s had noted an uptick in the number of consumers purchasing online and then picking …

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Digital Kitchen and a Drive Through: Chipotle’s Experiments with Digital Retailing

20 Wednesday Jan 2021

Posted by Retailing Management in Chapter 04: Multichannel and Omnichannel Retailing, Chapter 10: Information Systems and Supply Chain Management

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Chipotle, Information Systems, Multichannel Retailing

Noting that digital sales made up nearly half of all the orders leaving its restaurants in a recent quarter—a more …

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The Drones Are Coming!… Someday. A Step Forward in Amazon’s Ambitious Plans for the Future

02 Monday Nov 2020

Posted by Retailing Management in Chapter 10: Information Systems and Supply Chain Management

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Amazon, drones, Supply Chain Management

Several years ago, Jeff Bezos boldly promised that drone delivery would be ready nearly any time now. His timing prediction …

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Lean … but Brittle Instead of Flexible: How an Inspirational Supply Chain Practice Continues to Hinder Retail Practices in the Pandemic

15 Thursday Oct 2020

Posted by Retailing Management in Chapter 10: Information Systems and Supply Chain Management

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just-in-time manufactoring, lean operations, Supply Chain Management

In considering the range of influences that the COVID-19 pandemic has had on retail supply chains, paper towels provide an …

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Get It, Go, Just Walk Out: Amazon’s Proposed Reinvention of the Checkout Process

10 Monday Aug 2020

Posted by Retailing Management in Chapter 01: Introduction to the World of Retailing, Chapter 10: Information Systems and Supply Chain Management

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Amazon, Information Systems, Introduction to Retailing

Why would Amazon, with its primarily online offerings, develop new and advanced technology to facilitate physical, in-store purchasing? Because it …

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Retail Tidbit: Amazon Is Testing Just How Fast Delivery Can Be with New Fulfillment Centers

24 Friday Apr 2020

Posted by Retailing Management in Chapter 10: Information Systems and Supply Chain Management, Retail Tidbits

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Amazon, Delivery, Fulfillment Centers, Retail Tidbit, Supply Chain Management

In four U.S. cities (Phoenix, Orlando, Dallas, and Philadelphia), Amazon Prime members enjoy even faster delivery options than people in …

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Articles by Chapter

  • Chapter 01: Introduction to the World of Retailing (19)
  • Chapter 02: Types of Retailers (84)
  • Chapter 03: Digital Retailing (21)
  • Chapter 04: Multichannel and Omnichannel Retailing (98)
  • Chapter 05: Customer Buying Behavior (89)
  • Chapter 06: Retail Market Strategy (194)
  • Chapter 07: Financial Strategy (50)
  • Chapter 08: Retail Locations (47)
  • Chapter 09: Retail Site Location (22)
  • Chapter 10: Information Systems and Supply Chain Management (106)
  • Chapter 11: Customer Relationship Management (54)
  • Chapter 12: Managing the Merchandise Planning Process (59)
  • Chapter 13: Buying Merchandise (68)
  • Chapter 14: Retail Pricing (76)
  • Chapter 15: Retail Communication Mix (62)
  • Chapter 16: Human Resources and Managing the Store (74)
  • Chapter 17: Store Layout, Design, and Visual Merchandising (60)
  • Chapter 18: Customer Service (74)
  • Retail Tidbits (128)
  • Uncategorized (6)

Tags

AI Amazon Artificial Intelligence Buying Merchandise China Customer Buying Behavior Customer Relationship Management Customer service CVS Delivery Ethics Fashion financial strategy Global Grocery Human Resource Management Ikea Information Systems Introduction to Retailing Kroger Luxury Macy's Malls Managing Merchandise Planning Managing the Store McDonald's Millennials Mobile Apps Multichannel Retailing Online retailing Pricing Retail Communication Mix Retail Locations Retail Market Strategy Retail Pricing Retail Tidbit Store Design Store Layout Supply Chain Management Target Technology Types of Retailers visual merchandising Walmart Whole Foods

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Articles by Chapter

  • Chapter 01: Introduction to the World of Retailing (19)
  • Chapter 02: Types of Retailers (84)
  • Chapter 03: Digital Retailing (21)
  • Chapter 04: Multichannel and Omnichannel Retailing (98)
  • Chapter 05: Customer Buying Behavior (89)
  • Chapter 06: Retail Market Strategy (194)
  • Chapter 07: Financial Strategy (50)
  • Chapter 08: Retail Locations (47)
  • Chapter 09: Retail Site Location (22)
  • Chapter 10: Information Systems and Supply Chain Management (106)
  • Chapter 11: Customer Relationship Management (54)
  • Chapter 12: Managing the Merchandise Planning Process (59)
  • Chapter 13: Buying Merchandise (68)
  • Chapter 14: Retail Pricing (76)
  • Chapter 15: Retail Communication Mix (62)
  • Chapter 16: Human Resources and Managing the Store (74)
  • Chapter 17: Store Layout, Design, and Visual Merchandising (60)
  • Chapter 18: Customer Service (74)
  • Retail Tidbits (128)
  • Uncategorized (6)

Tags

AI Amazon Artificial Intelligence Buying Merchandise China Customer Buying Behavior Customer Relationship Management Customer service CVS Delivery Ethics Fashion financial strategy Global Grocery Human Resource Management Ikea Information Systems Introduction to Retailing Kroger Luxury Macy's Malls Managing Merchandise Planning Managing the Store McDonald's Millennials Mobile Apps Multichannel Retailing Online retailing Pricing Retail Communication Mix Retail Locations Retail Market Strategy Retail Pricing Retail Tidbit Store Design Store Layout Supply Chain Management Target Technology Types of Retailers visual merchandising Walmart Whole Foods

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