The term “m-commerce” was coined in 1997 to refer to any transaction from mobile electronic devices. Today, there is a …
Three ways the “other m-commerce” will change the retail game in 2014
25 Tuesday Mar 2014
Author Archives: Retailing Management
A tsunami of store closings expected to hit retail
23 Sunday Mar 2014
In January, Sears announced that it would close its downtown flagship store in Chicago. Sears has closed over 300 stores …
Some Businesses Go Creative on Prices, Applying Technology
21 Friday Mar 2014
Posted in Chapter 14: Retail Pricing
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Many small businesses struggle with pricing, wondering what the market is willing to pay, should they offer discounts, what is …
Restaurants Fear Clout of a New Food Giant
18 Tuesday Mar 2014
Sysco and US Foods are two of the top food suppliers for restaurants and other institutional buyers in the United …
The Food May Be Fast, but These Customers Won’t be Rushed
12 Wednesday Mar 2014
McDonald’s offers customers low coffee prices, bathrooms, and plentiful table and seating space. Cost-conscious customers have adopted McDonald’s as a …
Trends in Food Retailing
10 Monday Mar 2014
According to Phil Lempert, the self-proclaimed “Supermarket Guru,” there are 10 consumer trends that retailers, especially food retailers, need to …
Amazon Wants to Ship Your Package Before You Buy It
06 Thursday Mar 2014
Amazon recently earned a patent for its new system of “anticipatory shipping” in which the mega-retailer starts delivering packages before …
The Disruptors
04 Tuesday Mar 2014
This article highlights the ten companies that are at the forefront of changing and disrupting the retail experience in big …
In War for Same-Day Delivery, Racing Madly to Go Last Mile
27 Thursday Feb 2014
Online retailers like Amazon and eBay are trying to differentiate themselves by offering same-day delivery. Even though retailers possess advanced …
Say Goodbye to the Car Salesman
21 Friday Feb 2014
Posted in Chapter 18: Customer Service
Car salesman used to spend hours on the showroom floor convincing customers of the benefits of a particular car in …
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