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Retailing Management

~ 11th Edition

Retailing Management

Author Archives: Retailing Management

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Retail Tidbit: Macy’s to RFID Tag Everything

28 Saturday Jan 2017

Posted by Retailing Management in Retail Tidbits

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Macy's, Retail Tidbit, RFID

When Macy’s first started experimenting with radio frequency identification (RFID) tags, way back in 2010, vendors powerfully resisted its attempts …

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Can Retailers Inspire Greater Sales Using Pinterest?

26 Thursday Jan 2017

Posted by Retailing Management in Chapter 15: Retail Communication Mix

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Pinterest, Retail Communication Mix

Visitors to Pinterest, which is more of a “catalog of ideas” than a traditional social media platform, often rely on …

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Will Apple Turn Its Stores into Something More than Stores?

24 Tuesday Jan 2017

Posted by Retailing Management in Chapter 11: Customer Relationship Management, Chapter 18: Customer Service

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Apple, Customer Relationship Management, Customer service

In addition to providing retail and repair services, Apple has a new goal in mind for its retail stores: provide …

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Retail Tidbit: Should Kroger Go After Whole Foods?

22 Sunday Jan 2017

Posted by Retailing Management in Retail Tidbits

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Kroger, Retail Tidbit, Whole Foods

Although the rumor turned out to be just speculation, not an actual report, a recent tweet by an analyst got …

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Will Millennials Abandon Traditional Grocers?

20 Friday Jan 2017

Posted by Retailing Management in Chapter 02: Types of Retailers

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Grocery, Millennials, Types of Retailers

Millennials are shaking up the grocery world with their champagne tastes and beer budgets. Traditional grocers need to take heed, …

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Target to Test Vertical Farms in Stores

18 Wednesday Jan 2017

Posted by Retailing Management in Chapter 13: Buying Merchandise

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Buying Merchandise, Target

Soon your favorite Target store may be sprouting something new: leafy green vegetables, potatoes, beetroot, and zucchini. Target’s Food + …

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Wal-Mart CEO Doug McMillon’s Ad Was Designed to Burnish Retailer’s Image

16 Monday Jan 2017

Posted by Retailing Management in Chapter 15: Retail Communication Mix

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Retail Communication Mix, Walmart

Walmart has taken some unprecedented steps in recent years, from energy efficiency initiatives to wage increases to employee training initiatives. …

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Walmart Finds It Pays to Pay Workers Better

12 Thursday Jan 2017

Posted by Retailing Management in Chapter 16: Human Resources and Managing the Store

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Managing the Store, Walmart

Do you always get what you pay for? Walmart decided to see if the old adage was true when applied …

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Rent the Runway Snapchats Customers the Right Fit

11 Friday Nov 2016

Posted by Retailing Management in Chapter 04: Multichannel and Omnichannel Retailing, Chapter 18: Customer Service

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Customer service, Multichannel Retailing, Rent the Runway

For the fashion rental retailer Rent the Runway, getting a customer’s order right is critical on multiple levels. Most customers …

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When the Shop Looks a Lot Like Home

09 Wednesday Nov 2016

Posted by Retailing Management in Chapter 17: Store Layout, Design, and Visual Merchandising, Chapter 18: Customer Service

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Customer service, Design, Store Layout

In this think piece, the author offers his views on where retail stores are today, and why. Tracing the development …

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Articles by Chapter

  • Chapter 01: Introduction to the World of Retailing (19)
  • Chapter 02: Types of Retailers (84)
  • Chapter 03: Digital Retailing (21)
  • Chapter 04: Multichannel and Omnichannel Retailing (98)
  • Chapter 05: Customer Buying Behavior (89)
  • Chapter 06: Retail Market Strategy (194)
  • Chapter 07: Financial Strategy (50)
  • Chapter 08: Retail Locations (47)
  • Chapter 09: Retail Site Location (22)
  • Chapter 10: Information Systems and Supply Chain Management (106)
  • Chapter 11: Customer Relationship Management (54)
  • Chapter 12: Managing the Merchandise Planning Process (59)
  • Chapter 13: Buying Merchandise (68)
  • Chapter 14: Retail Pricing (76)
  • Chapter 15: Retail Communication Mix (62)
  • Chapter 16: Human Resources and Managing the Store (74)
  • Chapter 17: Store Layout, Design, and Visual Merchandising (60)
  • Chapter 18: Customer Service (74)
  • Retail Tidbits (128)
  • Uncategorized (6)

Tags

AI Amazon Artificial Intelligence Buying Merchandise China Customer Buying Behavior Customer Relationship Management Customer service CVS Delivery Ethics Fashion financial strategy Global Grocery Human Resource Management Ikea Information Systems Introduction to Retailing Kroger Luxury Macy's Malls Managing Merchandise Planning Managing the Store McDonald's Millennials Mobile Apps Multichannel Retailing Online retailing Pricing Retail Communication Mix Retail Locations Retail Market Strategy Retail Pricing Retail Tidbit Store Design Store Layout Supply Chain Management Target Technology Types of Retailers visual merchandising Walmart Whole Foods

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Articles by Chapter

  • Chapter 01: Introduction to the World of Retailing (19)
  • Chapter 02: Types of Retailers (84)
  • Chapter 03: Digital Retailing (21)
  • Chapter 04: Multichannel and Omnichannel Retailing (98)
  • Chapter 05: Customer Buying Behavior (89)
  • Chapter 06: Retail Market Strategy (194)
  • Chapter 07: Financial Strategy (50)
  • Chapter 08: Retail Locations (47)
  • Chapter 09: Retail Site Location (22)
  • Chapter 10: Information Systems and Supply Chain Management (106)
  • Chapter 11: Customer Relationship Management (54)
  • Chapter 12: Managing the Merchandise Planning Process (59)
  • Chapter 13: Buying Merchandise (68)
  • Chapter 14: Retail Pricing (76)
  • Chapter 15: Retail Communication Mix (62)
  • Chapter 16: Human Resources and Managing the Store (74)
  • Chapter 17: Store Layout, Design, and Visual Merchandising (60)
  • Chapter 18: Customer Service (74)
  • Retail Tidbits (128)
  • Uncategorized (6)

Tags

AI Amazon Artificial Intelligence Buying Merchandise China Customer Buying Behavior Customer Relationship Management Customer service CVS Delivery Ethics Fashion financial strategy Global Grocery Human Resource Management Ikea Information Systems Introduction to Retailing Kroger Luxury Macy's Malls Managing Merchandise Planning Managing the Store McDonald's Millennials Mobile Apps Multichannel Retailing Online retailing Pricing Retail Communication Mix Retail Locations Retail Market Strategy Retail Pricing Retail Tidbit Store Design Store Layout Supply Chain Management Target Technology Types of Retailers visual merchandising Walmart Whole Foods

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