The introduction of a concept offering usually is associated with the automotive or fashion industries; manufacturers let their designers go …
Department Stores Make a Bid for Relevancy
19 Wednesday Jun 2019
Author Archives: Retailing Management
Inside the Secretive, Long-Term Collaboration Between Sonos and Ikea
12 Wednesday Jun 2019
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Ikea designs and produces its own products to sell, basing its design initiatives on its detailed insights into what customers …
Why Amazon Is Expanding Shipping and Logistics Services
06 Thursday Jun 2019
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In a recent abstract (“Amazon’s Pitch to Woo Shippers: Fewer Fees than FedEx, UPS”), we described the retailer’s entry into …
Whole Foods Cut Prices. It Saved Us 5 Cents
03 Monday Jun 2019
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It seems as if everybody is paying attention to the prices at Whole Foods. Since its purchase by Amazon, with …
Hot Topic Is Still Hot
30 Thursday May 2019
For young people seeking to establish their identities, clothing has always been a critical consideration. Wearing a particular style, brand, …
Macy’s Debuts “Story” in 36 Stores Nationwide
28 Tuesday May 2019
Posted in Chapter 18: Customer Service
Macy’s has had its share of well-publicized struggles, but the storied retailer is not going anywhere without a fight. In …
Amazon Tests Pop-Up Feature Touting Its Lower-Priced Products
23 Thursday May 2019
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Imagine you need batteries. You’re a modern consumer, so of course, you turn to Amazon to order them and have …
Asos Warns Customers It Is Getting Stricter on Returns
21 Tuesday May 2019
Posted in Chapter 07: Financial Strategy
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Hashtag moments are both a boon and a bane for fashionable brands. The phrase refers to consumers’ desire to access …
TidBit: Will Marie Kondo De-Clutter Retail?
15 Wednesday May 2019
Posted in Retail Tidbits
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The KonMari cultural phenomenon—in which tidying expert Marie Kondo shows people how to keep their homes tidy and clutter-free—has taken …
Sears Went into Bankruptcy—But Its Lavish Rewards Program Won’t Quit
09 Thursday May 2019
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Retail loyalty programs are designed to keep shoppers coming back to the same stores, making repeat purchases, and remaining loyal. …