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Retailing Management

~ 11th Edition

Retailing Management

Author Archives: Retailing Management

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Get It, Go, Just Walk Out: Amazon’s Proposed Reinvention of the Checkout Process

10 Monday Aug 2020

Posted by Retailing Management in Chapter 01: Introduction to the World of Retailing, Chapter 10: Information Systems and Supply Chain Management

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Amazon, Information Systems, Introduction to Retailing

Why would Amazon, with its primarily online offerings, develop new and advanced technology to facilitate physical, in-store purchasing? Because it …

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Prime Competition: The Arrival of Walmart+

03 Monday Aug 2020

Posted by Retailing Management in Chapter 01: Introduction to the World of Retailing, Chapter 06: Retail Market Strategy, Chapter 18: Customer Service

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Amazon, Amazon Prime, Customer service, Introduction to Retailing, Retail Market Strategy, Walmart

Although Walmart might prefer to avoid a direct, head-to-head comparison, it’s hard not to consider the offerings involved in its …

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Retail Tidbit: Does Adding Alcohol Enhance the In-Store Experience?

30 Thursday Apr 2020

Posted by Retailing Management in Chapter 06: Retail Market Strategy, Chapter 16: Human Resources and Managing the Store, Retail Tidbits

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Alcohol, Managing the Store, Retail Market Strategy, Retail Tidbit

A known side effect of alcohol consumption is diminished inhibitions. If retailers want to overcome shoppers’ inhibitions about shopping and …

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Progressive Lending by Best Buy: Flexible Leasing Options or Exploitative Practice?

28 Tuesday Apr 2020

Posted by Retailing Management in Chapter 06: Retail Market Strategy, Chapter 07: Financial Strategy

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Best Buy, financial strategy, Retail Market Strategy

At Best Buy stores, consumers without access to traditional credit cards or ready cash on hand have a new way …

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Retail Tidbit: Amazon Is Testing Just How Fast Delivery Can Be with New Fulfillment Centers

24 Friday Apr 2020

Posted by Retailing Management in Chapter 10: Information Systems and Supply Chain Management, Retail Tidbits

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Amazon, Delivery, Fulfillment Centers, Retail Tidbit, Supply Chain Management

In four U.S. cities (Phoenix, Orlando, Dallas, and Philadelphia), Amazon Prime members enjoy even faster delivery options than people in …

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Are Limited Introductions of Sustainable Fashion Really Sustainable?

22 Wednesday Apr 2020

Posted by Retailing Management in Chapter 06: Retail Market Strategy, Chapter 12: Managing the Merchandise Planning Process

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H&M, Managing Merchandise Planning, Retail Market Strategy, sustainable

The notion of introducing a limited run of an innovative product is nothing new, and in the fashion industry, these …

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Can Off-Price Clothing Retailers Stay Offline?

20 Monday Apr 2020

Posted by Retailing Management in Chapter 07: Financial Strategy

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financial strategy, Off-Price

There are some things that shoppers just can’t do online. And then there are some other things they may do …

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Retail Tidbit: Putting a Face to Robotic Technology

16 Thursday Apr 2020

Posted by Retailing Management in Chapter 16: Human Resources and Managing the Store, Chapter 18: Customer Service, Retail Tidbits

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Customer service, Human Resource Management, Managing the Store, Retail Tidbit, Robots

As retail stores increasingly integrate robotic technologies to perform various mundane tasks—such as restocking shelves, unloading deliveries, and mopping up …

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Target’s Latest Target: Store-Based Fulfillment

14 Tuesday Apr 2020

Posted by Retailing Management in Chapter 07: Financial Strategy, Chapter 10: Information Systems and Supply Chain Management, Chapter 16: Human Resources and Managing the Store

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financial strategy, Information Systems, Managing the Store, Supply Chain Management, Target

One of the key resources that Target has at its disposal is its vast network of physical stores. Yet some …

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Wrapping AI in a Comfy Quilt of Reassurance and Information

10 Friday Apr 2020

Posted by Retailing Management in Chapter 12: Managing the Merchandise Planning Process

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AI, Bode, Managing Merchandise Planning, Microsoft

A lot of stories about the uses of artificial intelligence (AI) warn of the risks and how it might encroach …

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Articles by Chapter

  • Chapter 01: Introduction to the World of Retailing (19)
  • Chapter 02: Types of Retailers (84)
  • Chapter 03: Digital Retailing (21)
  • Chapter 04: Multichannel and Omnichannel Retailing (98)
  • Chapter 05: Customer Buying Behavior (89)
  • Chapter 06: Retail Market Strategy (194)
  • Chapter 07: Financial Strategy (50)
  • Chapter 08: Retail Locations (47)
  • Chapter 09: Retail Site Location (22)
  • Chapter 10: Information Systems and Supply Chain Management (106)
  • Chapter 11: Customer Relationship Management (54)
  • Chapter 12: Managing the Merchandise Planning Process (59)
  • Chapter 13: Buying Merchandise (68)
  • Chapter 14: Retail Pricing (76)
  • Chapter 15: Retail Communication Mix (62)
  • Chapter 16: Human Resources and Managing the Store (74)
  • Chapter 17: Store Layout, Design, and Visual Merchandising (60)
  • Chapter 18: Customer Service (74)
  • Retail Tidbits (128)
  • Uncategorized (6)

Tags

AI Amazon Artificial Intelligence Buying Merchandise China Customer Buying Behavior Customer Relationship Management Customer service CVS Delivery Ethics Fashion financial strategy Global Grocery Human Resource Management Ikea Information Systems Introduction to Retailing Kroger Luxury Macy's Malls Managing Merchandise Planning Managing the Store McDonald's Millennials Mobile Apps Multichannel Retailing Online retailing Pricing Retail Communication Mix Retail Locations Retail Market Strategy Retail Pricing Retail Tidbit Store Design Store Layout Supply Chain Management Target Technology Types of Retailers visual merchandising Walmart Whole Foods

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Articles by Chapter

  • Chapter 01: Introduction to the World of Retailing (19)
  • Chapter 02: Types of Retailers (84)
  • Chapter 03: Digital Retailing (21)
  • Chapter 04: Multichannel and Omnichannel Retailing (98)
  • Chapter 05: Customer Buying Behavior (89)
  • Chapter 06: Retail Market Strategy (194)
  • Chapter 07: Financial Strategy (50)
  • Chapter 08: Retail Locations (47)
  • Chapter 09: Retail Site Location (22)
  • Chapter 10: Information Systems and Supply Chain Management (106)
  • Chapter 11: Customer Relationship Management (54)
  • Chapter 12: Managing the Merchandise Planning Process (59)
  • Chapter 13: Buying Merchandise (68)
  • Chapter 14: Retail Pricing (76)
  • Chapter 15: Retail Communication Mix (62)
  • Chapter 16: Human Resources and Managing the Store (74)
  • Chapter 17: Store Layout, Design, and Visual Merchandising (60)
  • Chapter 18: Customer Service (74)
  • Retail Tidbits (128)
  • Uncategorized (6)

Tags

AI Amazon Artificial Intelligence Buying Merchandise China Customer Buying Behavior Customer Relationship Management Customer service CVS Delivery Ethics Fashion financial strategy Global Grocery Human Resource Management Ikea Information Systems Introduction to Retailing Kroger Luxury Macy's Malls Managing Merchandise Planning Managing the Store McDonald's Millennials Mobile Apps Multichannel Retailing Online retailing Pricing Retail Communication Mix Retail Locations Retail Market Strategy Retail Pricing Retail Tidbit Store Design Store Layout Supply Chain Management Target Technology Types of Retailers visual merchandising Walmart Whole Foods

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