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Retailing Management

~ 11th Edition

Retailing Management

Author Archives: Retailing Management

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Piggybacking on Prime Day: How Target Is Trying to Use Amazon’s Biggest Sale to Its Advantage

09 Tuesday Feb 2021

Posted by Retailing Management in Chapter 06: Retail Market Strategy

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Amazon Prime Day, Retail Market Strategy, Target

Each year, Amazon’s Prime Day sale is a big deal—both in terms of the savings available to customers and with …

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Locking Up Distribution Options: Lowe’s Embraces New Options for In-Store Pickups

05 Friday Feb 2021

Posted by Retailing Management in Chapter 10: Information Systems and Supply Chain Management

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Information Systems, Lowe's, Supply Chain Management

Even before the COVID-19 pandemic, Lowe’s had noted an uptick in the number of consumers purchasing online and then picking …

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Another Catalog Bites the Dust: The End of IKEA’s Famous Printed Mailer

03 Wednesday Feb 2021

Posted by Retailing Management in Chapter 04: Multichannel and Omnichannel Retailing, Chapter 15: Retail Communication Mix

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catalog, Ikea, Multichannel Retailing, Omnichannel, Retail Communication Mix

The IKEA catalog lasted nearly 70 years. First published and mailed in 1951, it was long a primary source of …

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A Plan to Grant More Autonomy to Barnes & Noble’s Store Managers and Thus Gain Better Performance for Stores

28 Thursday Jan 2021

Posted by Retailing Management in Chapter 16: Human Resources and Managing the Store

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Barnes & Noble, Managing the Store

Barnes & Noble might be a massive chain operation, but its physical stores, as meaningful assets, also can provide the …

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Shopify: A Retail Platform and Service Provider that also Wants to Reform Retailing

26 Tuesday Jan 2021

Posted by Retailing Management in Chapter 01: Introduction to the World of Retailing

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Introduction to Retailing, Online retailing, Shopify

Even among those who might have heard of it, Shopify remains a sort of shadowy force in retailing. Millions of …

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Competitive Developments in the Pharmacy Market

22 Friday Jan 2021

Posted by Retailing Management in Chapter 06: Retail Market Strategy

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Amazon, Pharmacy, Retail Market Strategy, Walgreens

Some radical changes are afoot in the U.S. retail pharmacy market. In announcements released just days apart, both Amazon and …

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Digital Kitchen and a Drive Through: Chipotle’s Experiments with Digital Retailing

20 Wednesday Jan 2021

Posted by Retailing Management in Chapter 04: Multichannel and Omnichannel Retailing, Chapter 10: Information Systems and Supply Chain Management

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Chipotle, Information Systems, Multichannel Retailing

Noting that digital sales made up nearly half of all the orders leaving its restaurants in a recent quarter—a more …

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Dick’s Sporting Goods Aims to Sell the Outdoors, During COVID and After

18 Monday Jan 2021

Posted by Retailing Management in Chapter 12: Managing the Merchandise Planning Process

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Dick's Sporting Goods, Managing Merchandise Planning, Outdoor Gear

Claiming that it had the idea in the works even before the COVID-19 pandemic, Dick’s Sporting Goods recently noted its …

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A Natural Experiment in How Consumers React to Environmental Changes

05 Thursday Nov 2020

Posted by Retailing Management in Chapter 05: Customer Buying Behavior

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Customer Buying Behavior, Grocery

For researchers who study how consumers behave, the COVID-19 pandemic has been a treasure trove of novel data. Their environment …

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The Drones Are Coming!… Someday. A Step Forward in Amazon’s Ambitious Plans for the Future

02 Monday Nov 2020

Posted by Retailing Management in Chapter 10: Information Systems and Supply Chain Management

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Amazon, drones, Supply Chain Management

Several years ago, Jeff Bezos boldly promised that drone delivery would be ready nearly any time now. His timing prediction …

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Articles by Chapter

  • Chapter 01: Introduction to the World of Retailing (19)
  • Chapter 02: Types of Retailers (84)
  • Chapter 03: Digital Retailing (21)
  • Chapter 04: Multichannel and Omnichannel Retailing (98)
  • Chapter 05: Customer Buying Behavior (89)
  • Chapter 06: Retail Market Strategy (194)
  • Chapter 07: Financial Strategy (50)
  • Chapter 08: Retail Locations (47)
  • Chapter 09: Retail Site Location (22)
  • Chapter 10: Information Systems and Supply Chain Management (106)
  • Chapter 11: Customer Relationship Management (54)
  • Chapter 12: Managing the Merchandise Planning Process (59)
  • Chapter 13: Buying Merchandise (68)
  • Chapter 14: Retail Pricing (76)
  • Chapter 15: Retail Communication Mix (62)
  • Chapter 16: Human Resources and Managing the Store (74)
  • Chapter 17: Store Layout, Design, and Visual Merchandising (60)
  • Chapter 18: Customer Service (74)
  • Retail Tidbits (128)
  • Uncategorized (6)

Tags

AI Amazon Artificial Intelligence Buying Merchandise China Customer Buying Behavior Customer Relationship Management Customer service CVS Delivery Ethics Fashion financial strategy Global Grocery Human Resource Management Ikea Information Systems Introduction to Retailing Kroger Luxury Macy's Malls Managing Merchandise Planning Managing the Store McDonald's Millennials Mobile Apps Multichannel Retailing Online retailing Pricing Retail Communication Mix Retail Locations Retail Market Strategy Retail Pricing Retail Tidbit Store Design Store Layout Supply Chain Management Target Technology Types of Retailers visual merchandising Walmart Whole Foods

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Articles by Chapter

  • Chapter 01: Introduction to the World of Retailing (19)
  • Chapter 02: Types of Retailers (84)
  • Chapter 03: Digital Retailing (21)
  • Chapter 04: Multichannel and Omnichannel Retailing (98)
  • Chapter 05: Customer Buying Behavior (89)
  • Chapter 06: Retail Market Strategy (194)
  • Chapter 07: Financial Strategy (50)
  • Chapter 08: Retail Locations (47)
  • Chapter 09: Retail Site Location (22)
  • Chapter 10: Information Systems and Supply Chain Management (106)
  • Chapter 11: Customer Relationship Management (54)
  • Chapter 12: Managing the Merchandise Planning Process (59)
  • Chapter 13: Buying Merchandise (68)
  • Chapter 14: Retail Pricing (76)
  • Chapter 15: Retail Communication Mix (62)
  • Chapter 16: Human Resources and Managing the Store (74)
  • Chapter 17: Store Layout, Design, and Visual Merchandising (60)
  • Chapter 18: Customer Service (74)
  • Retail Tidbits (128)
  • Uncategorized (6)

Tags

AI Amazon Artificial Intelligence Buying Merchandise China Customer Buying Behavior Customer Relationship Management Customer service CVS Delivery Ethics Fashion financial strategy Global Grocery Human Resource Management Ikea Information Systems Introduction to Retailing Kroger Luxury Macy's Malls Managing Merchandise Planning Managing the Store McDonald's Millennials Mobile Apps Multichannel Retailing Online retailing Pricing Retail Communication Mix Retail Locations Retail Market Strategy Retail Pricing Retail Tidbit Store Design Store Layout Supply Chain Management Target Technology Types of Retailers visual merchandising Walmart Whole Foods

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