REI’s generous return policy has earned it the nickname “Rental Equipment, Inc.” For years customers have taken advantage of the …
REI is Now Limiting Returns to One Year
21 Wednesday Aug 2013
21 Wednesday Aug 2013
REI’s generous return policy has earned it the nickname “Rental Equipment, Inc.” For years customers have taken advantage of the …
14 Wednesday Aug 2013
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Most retailers, in order to stay competitive, are mining data to understand what customers want and how to get them …
07 Wednesday Aug 2013
Tags
Customer Relationship Management, Food Industry, Information Systems, Managing the Store, Supply Chain Management, tablets
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Technology is infiltrating almost every component of consumers’ daily lives. Almost one in three Americans owns a tablet and most …
15 Wednesday May 2013
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Millennials, people between the ages of 15-34, spend about $600 billion a year. Retailers are scrambling to develop loyal relationships …
03 Friday May 2013
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Global retailers like AutoZone are using big data to customize selection at the local retailer level. For example, AutoZone customers …
12 Tuesday Mar 2013
Tags
Amazon, Customer Relationship Management, Customer reviews, Online retailing, Retail Communication Mix, Retail Market Strategy
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Customer reviews of books available for sale on Amazon are becoming attack weapons that can severely impact the sales and …
10 Sunday Mar 2013
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Many retailers rely on their loyalty programs to retain their most frequent shoppers. However, a recent survey by Edgell Knowledge …