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Questions about what constitutes unethical influence tactics and what are legitimate advertising or retailing practices are impossible to answer conclusively; …
26 Monday Aug 2019
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Questions about what constitutes unethical influence tactics and what are legitimate advertising or retailing practices are impossible to answer conclusively; …
23 Thursday May 2019
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Imagine you need batteries. You’re a modern consumer, so of course, you turn to Amazon to order them and have …
07 Tuesday May 2019
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The recent and ongoing evolution of Amazon’s experiments with omnichannel retailing, as it moves out of cyberspace and into various …
18 Monday Feb 2019
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Retail practitioners and academics have long relied on a simple segmentation concept: For some products, consumers demand to be able …
15 Friday Feb 2019
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Convenience and accessibility are key drivers of consumers’ behavior, never more so than today, when they expect to be able …
23 Wednesday Jan 2019
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It’s a million-dollar—or more accurately, a 13 billion-dollar—question: Why did Amazon buy Whole Foods? Even casual observers note that there …
25 Tuesday Jul 2017
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Amazon.com has redefined all aspects of the retail market. The e-commerce giant’s online presence has forced many brick-and-mortar stores to …
17 Monday Jul 2017
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A sale is a sale … except when an online sale results in an in-store return. The retailer might break …
10 Monday Jul 2017
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With a current market value of over $400 billion, Amazon is the undisputed king of online retailers. After successfully beating …
05 Wednesday Jul 2017
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Online retailers have spoiled consumers with low prices, free shipping, and fast delivery. With such benefits, traditional brick-and-mortar stores with …